Job Description
Who we are?
This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.
The staff who work for TCHC are learner centric and want to make a real difference to the people they work with. Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.
Who are we looking for?
TCHC is looking for a Careers (Information, Advice & Guidance) Adviser to provide a direct IAG service to TCHC Learners through a mixture of 1:1 and group interventions, which is confidential to the individual and meets the highest standards of equality of opportunity. The IAG Adviser will provide impartial and accurate information, advice and guidance to learners at varying stages of their journey including those looking to access education and training qualifications, those due to complete courses, and wanting to scope their next steps and those that require signposting or referrals to other agencies. The role will ensure the maintenance of accurate client records, support contract KPIs and meet matrix, CDI and TCHC quality expectations.
Job Title: Careers (Information, Advice and Guidance) Adviser
Location: Peterborough base with outreach delivery
Working Hours: 8.30 am to 5.00 pm OR 9:00am to 5:30pm
1-hour lunch
Monday to Friday
37.5 hours per week
Salary Band:
£23k – £28k (dependant on qualifications/experience)
What are we looking for?
Qualifications:
· Level 4 Diploma in Careers Information and Advice
· Level 6 Diploma in Career Guidance and Development
Experience:
· Providing quality Careers Information, Advice and Guidance to clients, especially those with complex or neurodiverse needs
· Developing careers/employability workshops/ programmes of learning and of planning & delivering on a roll-on, roll-off programme.
· Developing and maintaining excellent relationships with partners and stakeholders.
· Confidence in using a diverse range of presentation, facilitation and communication skills.
· The ability to handle challenging situations whilst remaining calm and in control especially in a group situation.
· Respect for and understanding of Safeguarding, Equal Opportunities, Health and Safety and Data Protection policies.
· A passion to inspire, motivate and lead by example to support people to achieve qualifications and career aspirations.
· Empathy with the learner group and experience of overcoming complex barriers
Main Tasks & Responsibilities
· Undertake 1:1 and Group Careers Education, Information, Advice and Guidance interventions with learners both remotely via Teams or face to face (in TCHCs centres or on an outreach basis).
· Manage a caseload of learners, supporting the achievement of personal and team targets, including MI requirements for TCHC contract’s
· Identify the short, medium and long-term skills, learning and work goals to meet the individual needs of learners, ensuring that learners have an action plan, with SMART actions for both learner and where appropriate adviser.
· Recognise and record and if appropriate build on previous work experience and educational attainments and continually support learners to progress to ensure that realistic career aspirations can be set and achieved.
· Record all interactions with learners on appropriate contract paperwork, updating case notes and local MI systems.
· Prepare, deliver and review SOW and lesson plans for sessions that address the employment needs of the group including CV, Interview Skills, Assessment Centre Training and addressing barriers to employment.
· Eliminate duplication of activity and support the improvement of the transfer and sharing of individual learner’s information between IAG onboarding and TCHC Tutors and Learning Coaches
· Engage and motivate learners to encourage use of the IAG service.
· Work with colleagues to assist learner’s progression towards qualifications, and movement into employment
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.
An enhanced DBS check will be a requirement for this position.
Rewards for your hard work
For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:
· Annual leave up to 25 days plus 8 public Bank Holiday
· We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period.
· When your birthday falls on a working day you will receive this day off at full pay.
· Pension scheme after 3 months you have been employed with us
· Bupa Cash Plan, level 1 paid by the company
· Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
· Discounted membership for BUPA (subject to the qualifying conditions)
· Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
· Quarterly and annual awards
· Company tools and equipment for the performance of your duties
· Reimbursement of travel expenses
This is an initial outline and will be reviewed as part of our Continuous Professional development process.
Job Type: Full-time
Salary: £23,000.00-£28,000.00 per year
Benefits:
Schedule:
Work Location: In person
Apply
Go Back