Job Description
Serving Staff - Tamburino Village
Have you got a passion for food and fantastic customer service skills? If so, we want to hear from you...
The opportunity:
We are looking for a friendly and competent server at our popular restaurant, Tamburino Village, to ensure our customers have a memorable Italian dining experience. Since the quality of our service is crucial to success, the ideal candidates will be able to provide superior guest service and ensure the dining experience meets high standards, from the food to the environment.
What can we offer you?
In return for your hard work, you will be offered a competitive wage and a great range of benefits including:
- Competitive wage from £8.50 an hour (dependent on experience)
- Share of the service charge starting from £200 a month
- 28 days holiday (pro rota for part time)
- Meals while on shift
- Italian coffee while on shift
- Workplace pension
- Employee discounts
- Onsite parking
Could this be the ideal role for me?
We are looking for enthusiastic, attentive and dynamic individuals with a passion for food and drink, as well as customer service of course! You should be adept at working in fast-paced and unpredictable environments where you will need to think on your feet and work well with the entire team, from the chefs to other serving staff to ensure a memorable Italian dining experience.
Desirable skills and attributes:
- Excellent communication skills
- Ability to remain calm under pressure
- Strong work ethic
- You may already have a good working knowledge of food hygiene and safety but we’ll also organise training for you
- Attention to detail
- Adaptability to change and willingness to embrace new ideas and processes
- Time management
- Punctuality
- Professionalism and positive attitude
- Co-ordination abilities
- Teamwork skills
- Initiative
- Proactivity
Key accountabilities:
- Welcome customers when they arrive at the restaurant and introduce the menu including daily or seasonal menu specials
- Maintain high standards of hygiene at the premise
- Take customers' orders for food and drink
- Prepare hot and cold drinks and serve them to customers
- Collect food orders from the kitchen, verify that they are correct, and serve them to customers
- Ensure that customers are satisfied with their meals
- Remove used dishes, glasses, and flatware from tables
- Prepare cheques and process cash and credit card payments and returns change to customers if necessary
- Set tables with dishes, glasses, and flatware and refill condiments
- Maintain familiarity with menu items, specials, and restaurant information
- Any other duties directed by your line manager
Who are Tamburino?
Tamburino is a well-established, award-winning family of restaurants which all started with TAMBURINO, opened in Yeovil in February 2005 bringing the town a true taste of Italy with our wonderful traditional cuisine and vibrant atmosphere. Since then, we have opened 2 more branches TAMBURINO VILLAGE in Street, Somerset and TAMBURINO GOLD in Sherborne, Dorset and still looking to expand the great taste of genuine Italian food.
We take pride in our customer service; consistently delivering passion for food and drink... THE PROPER ITALIAN WAY!
Both our new and returning customers continue defining the Tamburino experience of " Dining in Italy": a HOLIDAY without the fuss of taking the FLIGHT!
This is a fantastic opportunity and if you feel you have the skills, aptitude and attitude to be part of our team, then please click 'apply'.
Job Types: Full-time, Permanent
Salary: Up to £10.50 per hour
Benefits:
- Company events
- Discounted or free food
- Free parking
Schedule:
Supplemental pay types:
Work Location: In person