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Tractivity Logo

Customer Success Manager

Id Job: 316e784

🏠 On-site
💼 Tractivity
📍 Remote
Today
💰 28000 – 32000 GBP ANNUAL

Job Description

About us

Tractivity is a fully remote, SaaS organisation providing the leading Stakeholder Management, Communication and Consultation-Software in the UK. For over 25 years, we’ve been transforming how organisations manage their stakeholders, enabling them to create a positive impact through stakeholder engagement.

With an ever-growing list of clients, we’re looking to expand our customer success team by welcoming new Customer Success Managers.

We’re looking for a Customer Success Manager that can create win-win environments for all the parties they work with.

This role is perfect for those with experience in understanding customers’ business requirements and who thrive at working from home while presenting impeccable relational skills.

You’ll provide an excellent customer service experience and support the customer journey from the sign-up, setup, and data migration through to training and ongoing support, driving customer loyalty and ensuring our platform helps our clients achieve their objectives and fulfil their roles.

What your day-to-day activities will be:

What will you bring?

Previous experience in a customer success role or working for a tech-based company is by no means essential! However, we ask that all applicants succeed in past roles working with customers, developing relationships, and solving issues. Furthermore, it's essential to have good knowledge and experience in using or managing a CRM or SaaS Product.

Job Type: Full-time

Salary: £28,000.00-£32,000.00 per year

Benefits:

Schedule:

Experience:

Work Location: Remote

Application deadline: 23/03/2023


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