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Accounts Administrator

An Accounts Administrator has arisen with an established and successful distributor based in Stourbridge, West Midlands.

Do you have excellent Office Administration or Office Accounts skills? Are you driven by providing excellent customer service? Do you have proficient pc skills and consider yourself to be a competent Microsoft Excel user?

The role offers a friendly team environment and the company has just invested in, and is about to move into, a modern and impressive office that has been bespoke refurbished for the business.

Full training will be given as you will shadow a long serving employee who will be retiring in approximately 18 months.

Our ideal candidate will have excellent communication skills and attention to detail. Internal office / administration experience, good Maths, English and IT skills, and the ability to use their initiative.

Office based – Commutable from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Oldbury, Kidderminster, Wolverhampton, Bromsgrove

Circa £25k-£28k + bonus + generous holiday entitlement (including Christmas shutdown) + pension + training

The Role

• Handle customer queries efficiently and effectively – offering a professional service at all levels via telephone and email.
• Ensure sample products are sent to customers upon request. Follow up samples received with customers for feedback.
• Process and create purchase orders and sales invoices.
• Advise customers of expected delivery dates and update them with any delays.
• Work with 3rd party freight providers to obtain quotes and arrange transport of goods, ensuring all necessary customs paperwork is filed with them.
• Regularly update price files and take ownership of pricing and purchasing activity, using Microsoft Excel.
• Successfully manage stock levels through analysis and the monitoring of customer buying patterns.
• Ensure the CRM system is updated as required.
• Complete regular stock reconciliation.

The Candidate

This role would suit a Customer Service professional / Accounts Administrator or Import or Export Administrator seeking a successful, forward-thinking company to develop their skillset further.

• Excellent verbal and written communication skills.
• Previous internal account management or customer services is desirable – this role will involve outbound calling to freight companies, suppliers, customers.
• Preferably degree educated or equivalent or have relevant experience.
• A Mathematical and inquisitive mind coupled with a good knowledge of Microsoft Excel is essential.
• Attention to detail is a must!
• Friendly and confident.
• Previous experience of working with a CRM system is advantageous.
• You will enjoy working in a small friendly team where everyone is hands on with a variety of tasks.

The way forward:

To apply for the Accounts Administrator job, please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on 07908 893621 for further details.

JOB REF 3940KB – Accounts Administrator

Glen Callum Associates are a leading recruitment consultancy, we recruit for sales, marketing, admin, accounts and operations roles locally, nationally and internationally.