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Specialist Support Engineer

Location: Newbury (Blended home working)
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)

Role purpose:

The Government Security Team is responsible for providing operational support to government and law enforcement agencies in order to meet our obligations under the Investigatory Powers Act. Technical solutions are at the heart of our ability to meet these obligations, and in the process, help fight serious crime and save lives. We offer an industry leading capability and need the best people to ensure we maintain this.

The Capability, Delivery & Support Team design, develop, implement, and support the complex and innovative systems that power our mission. As a Specialist support Engineer, you will be a key part of our design, implementation and assurance team bringing to bear your technical expertise, industry knowledge and people skills to ensure our solutions meet business, operational and external stakeholder needs.

• You will be accountable for managing the operational capabilities for our compliance platforms, ensuring our operational teams have the tools, systems and support required to meet our legislative obligations. You will also support the Domain Architects in designing solutions to meet new challenges and deliver new capabilities.
• Applicant must hold a driving licence and will be part of an on call team supporting the obligation capability 24/7 which may require driving to remote switch locations.

What will you be doing?

Who are we looking for?

Blended

Vodafone UK’s blended working approach means you’ll come to your contracted hub location office as and when needed to get things done for your role and for tasks that require it, otherwise you will be able to work from home. Our ‘Office in a Box’ home-working kit will be available for all who need it during your onboarding journey.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.