This role is an excellent entry level into NHS operations, in which you will learn how to deliver outcomes by successfully managing relationships, priorities and complex detail.
The successful candidate will play a pivotal role in ensuring that the hospital maintains safe levels of medical cover at all times. The right person for this role is someone able to listen, problem solve and build good relationships, while following key policies.
We are looking for someone who is proactive and able to work independently. We are a fast paced service and the successful applicant will need to be comfortable working to multiple deadlines and changing priorities.
We pride ourselves on our commitment to good team working and mutual support, if you feel you share these values and can demonstrate how your transferable skills would support the team, we look forward to your application.
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
- Demonstrate ability to meet Trust Values
- RSA 2 or RSA 3 word processing/typing or equivalent experience
- Knowledge of medical terminology
- English and Maths at GCSE level or equivalent
- Diploma level qualification or equivalent experience
- Courses / further study attended to demonstrate evidence of personal development
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Previous administrative and organisational experience
- Experience of dealing with non-routine and complex problems
- Experience of managing and prioritising own workload and working to deadlines
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability — good time keeping
- Ability to work flexibly to accommodate peaks and troughs of activity
- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Ability to confidently interact and share knowledge with staff at all levels
- Ability to learn and assimilate information quickly
- Ability to use databases
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude
Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
Please note:
- Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
- Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
- Interview arrangements will be communicated via email so please check your email regularly following the closing date.
Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.