The Position:
We are looking for a Underwriting Assistant to join the team here at Arch on a permanent basis.
To provide administrative and technical support to the Casualty underwriting team as required.- Administrative and Technical support includes but is not limited to the maintenance of files and the processing, recording of business accounts accurately and in a timely manner on the Company’s IT and administrative systems in accordance with processing standards and procedures.
- Assisting the team in day-to-day ad hoc tasks when required (risk research, broker meetings, country overview reports etc. and providing updates to underwriters).
Job Responsibilities:
Data Input
- Enter submissions, quotes and bound policies onto the Arch underwriting systems (IRIS / Repository)
- Conduct account clearance procedures with other parts of the company for risks or clash, as may be required (Archlink, Binder Management & Other Underwriting teams)
- Review quality control output from Xchanging and Global Services. Liaising with both to ensure accounts are processed on a timely basis
Account Administration
- Assist the Underwriters with day to day underwriting operations
- Assist in preparation of monthly & management reports
- Undertake research activities, as directed by underwriters, for additional underwriting information from the Internet or other external sources
- Maintenance of appropriate business activity logs to record submission activity or premium activity
- Prepare Standard policy Documentation for underwriters’ sign off reports
Account Query resolution
- Assist in the resolution of outstanding premium receivable issues, as may be directed
- Liaise with brokers on any outstanding information requirements
- Resolve weekly active skeletons/DIR reports/Endorsement DIR reports
General Administration
- File preparation, photocopying, scanning, document management
- Assisting underwriters at Lloyds Box through meeting and greeting brokers
- Have daily contact with back office support staff, e.g. binder management team, finance and compliance
- Answering telephone calls, responding to emails
Required Skills/Experience:
- Basic knowledge of MS Word – creation of documents, tables & databases
- Basic knowledge of MS Excel – creation of databases, reports, macros, pivot tables and commands
- Basic knowledge of MS Powerpoint – creation of basic presentations, importing tables & reports from other areas
- Ability to input information on all Arch business systems and experience with reporting systems
- General Knowledge of Arch Compliance
- Organisational discipline with ability to work independently using initiative and without guidance
- Internal & External Customer Relationship management
- Regulatory and compliance awareness
Desired Skills/Experience:
- Basic Knowledge of Insurance preferred
- 12 months previous office experience advantageous
Education:
- Entry Standard of education : ‘A’ Level equivalent or above
The Company:
Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.
Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.