Job Description
To provide support and reassurance to patients and their families who may be unfamiliar with the dominant culture of a hospital and NHS to enhance the patient experience. Although it is envisaged that the primary duties of this post will be interpretation, the Interpreter will work in partnership with all stakeholders involved to maintain a high standard of care and quality of life for our Patients/ their Significant Others. The interpreter will be required to enhance their own performance through continuously developing own knowledge, skills, and behaviours to meet the current and future requirements of the job and make changes in accordance with current and/or best practice. The Interpreter will participate in the delivery of educational programmes to medical and nursing staff, other professionals, patients and carers. There will be line management responsibilities for the post holder.
The Interpreter will achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
The Interpreter will act as a resource for the Interpreting service providing information to staff on the best ways to obtain, monitor and provide an improved patient experience as a result and will also participate in audit, quality assurance and in the planning, development and evaluation of Interpretation and Translation Services (ITS) .
The British Sign Language Interpreter provides a professional, accurate and effective interpretation service to patients and their representatives whose first language is British Sign Language (BSL) who access MFT Hospitals, Services and LCO. To facilitate communication between patients/service users and healthcare professionals who do not share a common language. The provision will be for scheduled appointments and unplanned appointments in office hours and will be required to cover appointments in Acute, Community, Primary Care and Corporate Service’s settings. The BSL Interpreter will be expected to work on a daily basis across multiple sites within MFT Hospitals and Services.
MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected].
We’re looking forward to hearing from you!
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