Date Posted 19/04/2023
Application Closing Date 17/05/2023 23:59
Hours 20 Hours per week
Salary £21,300 per annum (pro rata)
Location Knowsley
This role is known internally as “Scheme Coordinator”.
ForHousing is an organisation with a social purpose – we create a positive impact by reinvesting profits to help build vibrant and safe communities. We know that together we achieve more, so we work with a range of like-minded partners to deliver positive change in communities and to improve lives.
As part of our Neighbourhoods team, you’ll support our tenants living in our sheltered schemes, helping them live independently and guiding them to specialised support when needed.
Why ForHousing?
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STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
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Smartech – purchase technology or white goods and spread the cost
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Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
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Cycle to work scheme – save up to 40% on bikes and equipment
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Employee Assistance Programme – access to a 24/7 counselling and support helpline
What you’ll be doing:
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Tenant welfare checks
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Carrying out and reviewing support plans
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Identifying and monitoring risks
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Making sure the schemes are safe by carrying out compliance checks
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Testing emergency call systems and fire alarms
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Signposting to relevant external agencies
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Holding activities for tenants
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Creating and maintaining computer-based records
What we’re looking for:
You don’t need specific previous experience to be great in this role, what’s more important is having the right attitude. The kind of skills we look for are:
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Self-confidence
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Empathy and resilience – sometimes you’ll deal with challenging situations
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The ability to work independently but also as part of a team
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Customer service and communications skills
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IT skills and knowledge of using IT systems would be helpful, but you can learn that on the job if you haven’t done it before
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on [email protected]