As a Senior Library Assistant you will be at the forefront of delivering and promoting a range of services to customers of all ages, abilities and backgrounds. You will be involved in dealing with enquiries, assisting customers with using digital technology and delivering library based activities. You will also be responsible for supervising small numbers of staff. The duties will also involve dealing with administrative tasks and undertaking the day to day supervision of staff within the library including allocating day to day workloads, and assisting with training and development
To be successful in the role you will ideally have previous public library experience but more importantly it will be your significant face-to-face customer service experience that will set you apart.
You will also be able to:
- demonstrate your knowledge and understanding of the role that libraries play in the community;
- work effectively in a team environment;
- use your initiative and problem solving skills to respond to complex customer enquiries;
- demonstrate experience and confidence in using Information and digital technology;
- deliver activities to a range of customers including children and young people;
- Work alternate Saturdays and have a flexible approach to working hours
In return we can offer:
Band 4 Point 7- £22,369pa-£24,054pa (pro-rata for part- time employees)
- 26 days annual leave plus public and bank holidays (rising to 31 after 5 years of service)(pro-rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Local government discount schemes available to all employees with offers at local businesses along with various national brands
- A commitment to work-life balance offering flexibility through various schemes including job sharing, home working, flexible working, part-year working, and compressed hours
- Car Leasing Scheme
Please visit: https://www.northumberland.gov.uk/About/Working-for-Northumberland-County-Council.aspx for more information regarding our benefits.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme please email
[email protected] with your name and the job title you have applied for and one of the recruitment team will ensure this is factored in the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please also let the team know.
For further information about this vacancy or an informal discussion, please contact:
Karen Middlemiss
Operations Manager
Library & Integrated Services
Tel 01670 620204
Email:
[email protected]