Job Description
SALES AND ADMINISTRATION COORDINATOR
We have a fantastic opportunity for a Sales and Administration Coordinator with a friendly tour operator. This is a fully remote role, though it would be beneficial to be based in South Wales / Bristol area in order to join in team collaboration days and occasional meetings in-person, as required.
- Full-time role (37.5 Hours per week), fully remote
- Chance to become part of a successful and friendly team
- Competitive salary
Primary Responsibilities
- Respond effectively to incoming sales and booking enquiries by phone, email or via social media channels
- Deal with all associated booking administration and provide an effective after sales service
- Respond to customer feedback in a timely manner and in a way that is consistent with our client’s values
- Keep system data maintained in line with company policy/requirements
- Provide administrative support across the various business functions wherever needed
- Any other duties required from time to time by the company
Person Specification
Required:
- Great customer service skills
- Well organised and thorough with an eye for detail
- Really good written and verbal communication skills
- Self-motivated and able to work effectively from home whilst building strong relationships with colleagues
- Experience using Microsoft Word and Excel
- Enthusiastic and eager to learn
Desirable:
- Well-travelled within the UK, Ireland and/or Western Europe
- Previous experience in the leisure tourism sector, ideally within a coach or group holiday business
- Located within 60 minutes travel of Cardiff
- Experience using the entire Microsoft Office Suite
- Advanced Excel spreadsheet skills
Job Type: Full-time
Salary: £25,000.00-£30,000.00 per year
Benefits:
Schedule:
Application question(s):
- Are you based in the South Wales / Bristol area?
Experience:
- Customer service: 2 years (required)
Work Location: Remote