At Gregory Distribution Ltd, we have a vacancy for a Customer Relations Specialist based at our Bristol Depot.
The position will involve:
- You will be required to work closely with our customers to ensure the smooth running of the operation as a whole
- Coordinating daily service reports, daily/weekly conference calls with customers, and using various internal/external IT systems.
- Processing customer invoices and inputting invoice data on various systems.
- Managing customer relationships and associated administrative duties, including answering all queries via email, phone, and face to face.
- Production of KPI’s and daily statistics.
- Investigating and resolving stock issues to ensure customer satisfaction.
- Liaising with the vehicle maintenance team and planning vehicle servicing and defect repairs.
- You will be the main point of contact for customers, drivers, and internal teams, so strong communication skills (both written and verbal) are essential.
- The job can be fast-paced and pressurised, but you will receive the support and training needed to be successful in the role.
So if you have the drive to be the best and want to be a part of a flourishing and ambitious nationwide company, apply now for this vacancy.
For reference: The application closing date and job details are shown above. Please remember that we may close this application early due to high volume of applications, so don't delay.
For the full details on this vacancy, please see the attached document on the left.
Note to recruitment agencies: We prefer to recruit direct but we do have a Preferred Supplier List for when we need a helping hand, we will be in touch if we need you.
The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.
Interested applicants, please apply now. For any queries, please contact our Recruitment Team in Cullompton on: 0808 168 9048. The Recruitment Team work Monday to Friday, so please leave a message if we are unavailable and we will get back to you as soon as we can.