
Sales and Services Call Centre Agent (Remote)
Id Job: 316e354
Id Job: 316e354
At Saga we’re radically flexible which means our colleagues have autonomy over where they work – home, hybrid or hub. This role could have a hybrid element, if you are local to one of our hubs, which means our team come together when we need to collaborate.
Saga Insurance is a modern, fast paced and challenging sales and customer service environment where you will spend each day fulfilling a variety of needs by selling our fantastic range of Saga products as well as providing first class customer service to our new and existing customers.
Dealing effectively with inbound calls regarding a range of products and transactions is what’s involved here. A real chance to make the most of your excellent customer service skills. You’ll spend each day identifying and fulfilling a variety of needs, including bringing on board new customers, retaining existing ones and cross-selling at every opportunity. In short, you’ll provide a high-quality service and prove that nothing is too much trouble.
Main ResponsibilitiesOur Saga Values:
Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.
At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.
Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
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Package DescriptionThe standard benefits when you join Saga include: