Job Description
The Resident Victoria is currently recruiting for a Night Receptionist to join their vibrant team!
The Resident has an impressive track record for guest satisfaction, being in the top 4% on TripAdvisor in all of its hotels - located in Kensington, Soho, Victoria, Covent Garden and Liverpool! We recognise that it is our team members’ thoughtfulness, genuine hospitality and heartfelt personalised service which is behind the success and reputation of our business and as such our teams are always our number one focus.
We are proud to be members of the Hoteliers Charter and have collectively made a commitment to provide a culture which is built on the respect, fairness, equality, diversity and opportunity; and to placing our team members wellbeing and career development at the heart of our business.
We are looking for individuals with a genuine interest in pursuing a career in hospitality to join our growing business and to contribute to and share our success.
As a Night Receptionist:
Your role is to deliver excellent guest service experiences and lead and support all members of the Front of House night team whilst ensuring that Standards of Excellence, Security and Health & Safety policies and procedures are adhered to at all times.
As our next Night Receptionist, you will:
·Have great communication skills
·Have a friendly & professional service style
·Be a great team player
·Be motivated, positive and eager to learn
·Be flexible and adaptable
·Have experience in a guest service environment
·Have great IT skills
Why work for us as a Night Receptionist at The Resident Covent Garden?
We want to ensure that all our team members at The Resident are engaged, motivated, and most importantly, happy. We have put together a great range of benefits that our team members can enjoy both at and outside of work. These include:
·Rewards & Recognition Schemes
·Annual Pay Reviews
·Perkbox Membership: Access to Discounts and Freebies!
·Employee Assistance Programme
·Hastee Membership: Financial Wellbeing Platform with Earnings on Demand
·Complimentary overnight stay for new team members
·Discounted rates for yourself, friends & family within the group
·Cycle to Work Scheme
·Additional Holiday for Long Service
·An outstanding Learning & Development Programme including access to our online Learning Hub
·Access to our Online Community
If you are enthusiastic, friendly and eager to learn and are looking for your next role in the hospitality industry as a Night Receptionist, please send us your CV – we want to hear from you!
Please note only candidates that live in the UK and who legally have the right to work in the UK should apply. This role is 40 hours per week worked over five shifts.
Job Type: Full-time
Pay: £24,752.00 per year
Schedule:
Supplemental pay types:
Work authorisation:
- United Kingdom (required)
Work Location: In person