Job Description
The Opportunity
We’ve got a strong (and tasty!) product range that our consumers love, and our Commercial Intern is vital in supporting the business interface and performance relationship with our grocery retail customers. Working with the Commercial, Revenue Growth Management and Category Management Teams to ensure that all administration and internal documentation is up to date and maintained. Aligning timetables of activity and coordinating cross functional events.
About You
We’re looking for great people aligned to our values, who can demonstrate these skills:
Communication & Interpersonal Skills – You can effectively communicate, interact, and work with individuals and groups
Collaboration – You can build partnerships and work collaboratively with others to meet shared objectives
Action Oriented – You can take on new opportunities and tough challenges with sense of urgency, high energy, and enthusiasm
Nimble Learning – You will demonstrate your active learning through experimentation when tackling new problems, using both successes and failure as learning fodder
About Us
John West Foods is part of Thai Union, who are committed to “Healthy Living, Healthy Oceans.” With a focus on health and wellbeing across the group’s portfolio, John West fits perfectly into this portfolio as we have been delivering natural protein powering body and mind since 1857. We take our responsibility to sustainable fishing and the marine environment seriously – in 2016 Thai Union launched SeaChange – our strategy on looking after the oceans and managing our waste, our responsibility to our people working around the globe and the communities we work with. We set ourselves and our peers some challenging targets to be more sustainable and we’re making great progress.
Our values drive how we approach our work and engage with our people and customers. These values are to be: passionate, humble, respectful, responsible, collaborative, and innovative. We do great work, the right way, in challenging times, but we’ve a strong team that gets the job done. Our people are full of positivity, resilience, fortitude and humour and you’ll join a team that spans the UK, Ireland, and Holland.
We are committed to creating an inclusive work environment where everyone feels valued and recognised for who they are. This is a critical componentof our success. Each of our employees adds value to the company regardless of gender, education, religion, origin, nationality, disability, or age.
And yep, we’re hybrid. You’ll get the flex to spend 2 days a week working from home and 3 days in our swish office in the heart of Liverpool docks.
Your Day-to-Day Activities
Obviously, we can’t list everything you’ll do, but these are the main activities of this role. We’ll coach and support the right person to fill in the gap.
· Develop a breadth and depth of value adding, cross functional relationships internally across key functions including Commercial / Revenue Growth Management (RGM) / Category / Finance / Marketing / Supply Chain that support the Senior National Account Manager/National Account Manager in executing our business strategy and driving an improving relationship agenda with the customer
· Support the development, execution and tracking the delivery of a joint annual business plan with the customer that underpins the Sales and Brand strategy achievement within that Customer
· Support the Account Manager by applying rigorous attention to detail and accuracy in the daily, weekly and monthly forecasting cycle, with the preparation of base files for analysis
· Manage, Track and Report promotional submissions on both Internal PEP process and External customer databases
· “Bring the Outside In” – proactively identify and share observations, news etc with the marketing and sales team, including maintaining trackers, as relevant. Sources include industry news articles, John West and competitor activity in store and online, promotional activity, relevant social media posts, marketing campaigns, space changes in store etc
· Responsible for the accurate preparation, maintenance, and circulation of weekly and monthly reports including but not limited to – market data tables, category monthly report, price trackers and category/ brand dashboard
· Support the RGM team in generating, maintaining & refreshing RGM tools as well as providing analytical support across areas including promotional optimisation, trade investment management & pricing strategy
· Always operate to the very highest standards of administration and within the framework of brand, commercial, legal and financial guidelines and policies
· Support the Commercial Manager in key business Project, such as Health and Safety and Commercial Team Engagement.
· Take reasonable care for own health and safety and that of fellow CREW.
What we offer
Hybrid working – A 3:2 ratio works well for us. We're all in the office on Tuesdays, you'll have a set team day in the office one day a week and then you choose what other day you’d like to come in. It’s not fixed so you can flex your week and dial up that work/life balance. Your contracted hours are 36.25 a week.
27 days annual leave, plus Bank Holidays
A modern and accessible office at 1 Mann Island near transport links and contract parking, great coffee, and fruit/snacks
Value rewards – our people can recognise colleagues who show our values by issuing gift vouchers, and selected colleagues are nominated in our global Thai Union Values Awards
Feeling peckish? You’ll have access to the full range of our products for your lunch, on us, and big discounts if you want to buy products to take home and share with your family. Our marketing team loves to hear what you think and quite often give us sneak previews and pre-launch tastings!
A genuinely welcoming team and inclusive culture, with fun activities and employee-led committees that give feedback and drive solutions
Next Steps
If you’re interested, and think you’d be a great fit, then show us your creativity by sending us below to [email protected]
1. A short video (less than 5 minutes) or a short presentation (no more than 3 pages) or anything that shows you have the skills & values that we described
2. Your CV
We’ll review your application and if we think you meet the criteria of the role, we'll reach out for the interview and assessment center arrangement.
John West is committed to providing equality of opportunity. If you require any reasonable adjustments to support your application, please let us know.
Job Type: Full-time
Salary: From £18,000.00 per year
Benefits:
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Liverpool, L3 1BP: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
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