We are looking for a part time Keyholder to join at our Milton Keynes store for 25 hours a week. Shifts will be varied across 7 days and we’ll also need you to be able to help out covering the management teams holidays.
The Gig
Reporting to the Store Manager, we are looking for a free thinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day to day operations of the store in the absence of the Assistant Store Manager & Store Manager.
The Stuff That Sets You Apart
- Achieving sales targets
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Be a trusted key holder – which will include the responsibility of opening the store
- Any other reasonable task as instructed by the store management team
Our Fundamental Qualities
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.
Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
To be our Keyholder you will also possess these qualities:
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Proven experience in a Retail store is essential
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Similar experience in a key holder role, or a role in store with elevated responsibility. Experience with a fashion/lifestyle brand would be a bonus!
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Demonstrate a good understanding of customer service
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Sales oriented – target driven and able to assist the team with achieving store goals and
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Demonstrate a good understanding of leading a team and driving sales
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Professional, but also authentic and fearless!
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Flexibility in availability is essential – Shifts may vary week to week so we will need flexibility to cover different days/times