Job Description
Portico is delighted to announce a fantastic opportunity for a new Concierge to join a high-performing team based in the heart of the City, at one of our largest contracts.
The warm welcome from our Concierge determines the first impressions visitors have of our clients’ business. The role of the Concierge is to provide the highest level of client care through a personalized bespoke service to all visitors and bank staff that use the Concierge desk and associated services. The Concierge is responsible for the day to day running of the Lifestyle Platform and promoting this within the business.
Our ideal candidates: -
- The ability to build strong working relationships with colleagues and clients
- Drive for and ability to comply with high standards
- Easily engages in conversation and develops rapport with others
- Pays attention to detail
- Intuitive & interested in other people
- Flexible and adaptable to respond to differing client needs
- Enthusiastic and motivated to deliver great service
- Organised and able to prioritise work activity
- Experience with Audio Visual services is desirable
The ideal candidate will come from a customer service role within a high end environment.
Working Hours: 40 hours per week, Monday – Friday with rotating shifts between 7am-6:30pm
Closest tube station: Liverpool Street
Salary: £32,313
Why PORTICO?
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.
Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.
Benefits: We provide you with a competitive holiday allowance, pension, life insurance, enhanced annual leave, Recommend a Friend Bonus Scheme and thank you voucher scheme.
We also have a 24-hour confidential helpline for employees, providing counselling & information services. You will also have access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.
If you are curious to find out more about the role, apply now for the chance to speak to the hiring manager!
Job Types: Full-time, Permanent
Salary: £32,313.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- LONDON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: 11409