Job Description
It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Trainee Lifeguard, you will be given on-site training to earn your National Pool Lifeguard Qualification. This training is expected to take place in early May 2023. You will learn the necessary skills to provide a safe and comfortable swimming environment in our Aztec swimming pools.
As this training is funded by TLH, your contract will come with a repayment clause:
Employment terminated within 3 months (before July) - 100% of the course cost to be reimbursed to TLH
Employment terminated within 4 months (before August) - 50% of the course cost to be reimbursed to TLH
Employment terminated within 5 months (before September) - 25% of the course cost to be reimbursed to TLH
Completed fixed term contract/Employed for longer than 5 months - No reimbursement to TLH
Your responsibilities will include:
- Attend all training to earn NPLQ and utilise these skills in every shift.
- To supervise the security and safety of the public ensuring their enjoyment in all areas of the facility and carry out rescues as required.
- To maintain a vigilant watch of the swimming pool areas in accordance with the operating procedures and take necessary action to ensure the safety of all pool users and staff.
- To assist the Pool/Duty Manager in the preparation and activities of the Aztec pools in a professional manner to ensure a high quality of service is provided to pool users and visitors.
- To maintain the facility to a high standard of cleanliness and hygiene at all times.
- Carry out regular checks of the changing facilities, paying particular attention to customer safety, facility operation, security, cleanliness and hygiene.
- To comply with the pool’s Health and Safety procedures at all times.
- To report any matter of concern to the Duty Manager immediately.
Our values - STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate's STARS values for this role are:
- Service – Being proactive to clients' needs to ensure the smooth day-to-day running of the pools
- Teamwork – Working alongside all members of the Aztec Leisure team to ensure a relaxing customer experience
- Attitude – Maintaining a positive and friendly attitude
- Respect – Being respectful towards all clients and the TLH team who are using the facilities
- Safe and Sustainable – Completing NPLQ training and using these skills to provide a safe swimming environment
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility criteria)
Hours and rate of pay
This would be a fixed term position (from May until September), with hours inclusive of evenings and weekends. The role involves early starts from 7am and late finishes up to 9pm.
Hourly Rate: £10.42 per hour - Aged 19+ (£9.50 per hour for ages 16-18)
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join Team TLH? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview.
Job Types: Part-time, Fixed term contract
Contract length: 5 months
Salary: £9.50-£10.42 per hour
Benefits:
- Canteen
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- Store discount
Schedule:
- Holidays
- Weekend availability
Work Location: In person
Expected start date: 01/05/2023