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Business Support Assistant

Job Description

Business Support Assistant, Band 2 – Learning Disabilities, Based at Firshill Rise, Sheffield S4

Working 22.5 hours over 3 days per week 9am – 5pm

This is an exciting time to join our service as we are currently in the process of developing our service and ways of working. We’re looking for someone who is enthusiastic, flexible, hardworking and motivated to contribute to our developing Business Support service.

In return we’ll offer you a varied job, you’ll be part of a well-established and supportive team which is made up of multi-disciplinary professionals such as Nursing, Psychology, Physiotherapy, Occupational Therapy, Speech and Language, Psychiatry and Business Support.

You’ll also have opportunities for training and personal development, which we’re keen to support. The Learning Disabilities service offers health support to adults who have a Learning Disability who live in Sheffield, we support a fabulous range of people from a really diverse background and although it can occasionally be challenging, no two days are the same.

The Business Support Team is well valued within Learning Disabilities, and we work alongside a highly specialist team to provide a great service.

The role of Business Support Assistant will be part of the team who provide a high quality administrative service for staff within Learning Disabilities.

We’d expect you to have some good administration skills, like meeting people, and you should be able to produce work to a high standard.

Our work is client focused , so a good understanding of confidentiality for both service users and staff is important to us.

You should also be able to communicate effectively with a wide range of people and professionals and be able to take and relay messages accurately.

It’s expected that you’ll work Wednesday – Friday 9 am – 5pm as you’ll be needed to provide cover for the reception desk and telephones between these times. The role will be based at Firshill Rise, which is a purpose-built building in the North of Sheffield. We’re close to transport links, and have on-site parking.

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It’s important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

• Act as first point of contact on reception, which includes meeting and greeting visitors and staff and answering telephones.
• Dealing with incoming telephone calls, taking messages, or passing calls on to the appropriate person.
• Arrange requested room bookings for the building
• To sort and distribute internal and external mail.
• To scan and upload confidential information onto the client information system.
• Typing of letters, reports etc using pre-formatted templates.
• Assist in providing support and cover for colleagues during annual leave and sickness.
• The post holder will be expected to support and adhere to general building protocols in relation to health, safety and security.

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