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Mitie

Customer Service ,CCTV operator and call handler-Days

Id Job: 316e324

🏢 On-site
💼 Mitie
📍 Northampton, England
🕒 Today
💰 25500 GBP ANNUAL

Job Description

    • Ref: 30149
    • Location: Northampton
    • Employment: permanent
    • Closing Date: 1 April 2023

    Customer service, CCTV Operator and Call Handler - Days

    Mitie the UK's leading facilities management and professional services company are growing our M&S Security Operations Centre and are looking for people to join us on a permanent basis. You do not need previous experience as full on the job training will be provided, including fully funded CCTV SIA licence. So, if you are an excellent communicator with a great telephone manner and computer knowledge then we want to speak with you!


    Where: Mitie security Head Office – Northampton Business Park, Northampton, NN4 7SL


    When: starting ASAP!


    Hours: varied including set hours, part time, shifts – to be agreed at interview


    Salary:

    £25,500 per annum / £12.23 per hour

    £26,890 per annum / £12.89 per hour Five out of 7 days

    What's in it for you?

    • A competitive salary
    • Very attractive retail discount
    • Overtime opportunities
    • Training, career development & progression
    • Additional benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
    • Free parking

    About the role:

    • Using CCTV to identify criminal behaviour happening in M&S Stores
    • Supporting M&S store colleagues on the phone
    • Input of security and crime incident data into a central database

    About you:

    • Excellent communication & customer service skills
    • Ability to multi-task and prioritise daily workload
    • Committed and motivated
    • Experience of working as part of a team
    • Reliable, trustworthy and enthusia

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