Intermediated Sales Associate - Salary circa £27,000
Aviva are recruiting for several Intermediated Sales Associates to join the Healthcare Sales Operations Team within Aviva.
Do you have excellent customer service skills and the ability to build up rapport easily with corporate customers, both over the phone and via email? Do you have prior experience, or an interest in, working within the PMI (Private Medical Insurance) space? If yes, then this role is for you!
A bit about the job:
You will be tasked with building and maintaining relationships with our Brokers, aligned to our PMI consumer product line. You will utilise your customer service skills to own and manage queries from our broker community predominantly via a central mailbox, as well as over the phone. This will involve taking ownership of complex queries, as well as completing transactional demands. Full training will be given so you that you become an expert in this area, offering advice and answering questions from Brokers about PMI products daily.
Skills and experience we're looking for:
- Excellent communication skills for both verbal & written communication.
- Private Medical insurance experience or a background within Health markets is desirable.
- Good decision-making skills and ability to take ownership.
- Proven evidence of being a team player and working collaboratively.
- Experience of building rapport with customers and has excellent stakeholder management experience.
What you'll get for this role:
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Starting salary circa £27,000 (depending on location, skills, experience, and qualifications)
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Continued professional development and qualifications including CERT CII & IF7
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Aviva will contribute up to 14% to your personal pension (dependent on your contribution)
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Eligibility for annual performance bonus
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Family friendly parental and carer's leave
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29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
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Up to 40% discount for Aviva products
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Brilliant flexible benefits including electric cars
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Aviva Matching Share Plan and Save As You Earn scheme
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21 volunteering hours per year
Aviva is for everyone:
We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair.
We flex locations, hours and working patterns to suit our customers, business, and you.
Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on 07393469953 or send an email to
[email protected] .