Job Summary:
Department: International Product—Design
Location: Farringdon
Working Hours: 10am–6pm.
Please submit your application before 7th of April. The Assessment Day will be held on the 28th of April.
The Team
As designers at Ticketmaster, we create. We create beautiful moments that remind our 90M+ fans why they love live entertainment so much. We create access so they can make their next, unforgettable live event memories. We create delight: We improve our clients and on-the-ground teams’ day to day with our unique range of ticketing and event management solutions. We help them move through their jobs a bit easier, a bit faster so they can help our fans get faster to their dreams. As a designer at Ticketmaster, what will you create?
The Job
Ticketmaster International, a Live Nation Entertainment company, is currently seeking an ambitious, highly motivated, creative and well-organized Design Intern to join the International Product Design team.
This is a paid, 12–month position. The role is open to recent graduates looking for a 12–month placement. Candidates in accredited digital design programs with focus in user experience (UX) and/or user interface (UI) design are preferred.
You will work with the Creative & UX Director, UX designers, digital designers, product managers, marketing managers, and front-end engineers to provide product design, marketing design, and research support on a wide range of projects across our broad international product portfolio: Enterprise-scale, e-commerce sites (B2C and C2C), white label ticketing solutions (B2B), client-servicing web applications (B2B), and native mobile apps (B2C and B2B).
You have a promising introductory portfolio of innovative, easy-to-use websites, mobile applications, and/or marketing design work. Previous experience with consumer–facing transactional sites, responsive sites, or software product design is a bonus but not a requirement. Ability to code or prototype is a bonus. Strong conceptual, design, and/or typography skill are expected.
The most important factors we are looking for are: 1) Creativity; 2) Solid design education or background; 3) Ability to work and think independently; 4) Ability to understand and manage complexity; 5) Ability to problem solve (nothing is unachievable!); and 6) Aptitude for learning, and 7) Handling multiple projects at once. We are looking for do-ers, not whiners with a sense of entitlement.
You will need to be open to an almost start-up mentality (but with the resources and scale of a big company!). You will be expected to prioritize within a busy environment, while having the willingness to learn and adapt to how this complex company works. You will work with the Creative & UX Director and senior members of the team to help them serve as ambassadors of user-centric, modern design across the business.
You will be expected to prioritize within a busy environment, while having the willingness to learn and adapt to how this complex company works. You, in turn, will be rewarded with reaching up to 90M+ customers in 29 countries with your design decisions, collaborate with awesome co-workers and internal/external clients, and enjoy a great and supportive working environment with a top-notch benefits scheme.
Ticketmaster International, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.
Responsibilities
- Use and learn to adopt core information architecture and interaction design skills to take UX/UI design deliverables through a full project lifecycle
- Help conduct user and competitive research
- Identify user types, scenarios, journeys, and learn to develop strategic UX vision
- Generate wireframes, storyboards, prototypes, and other required documentation
- Help maintain our various UI pattern libraries across our International products
- Maintain our various UX research, documentation, and brand asset libraries
- Conduct internal QA tests to ensure deliveries meet initial UX/design specifications
- Keep skills fresh and be informed of industry best practices as well as technical and design trends
Requirements
Skills / Knowledge / Experience
- Minimum 2:1 or above degree in a digital design discipline
- Basic grounding in principals, methodology and practices of UX/UI with a thoughtful portfolio showcasing one or more of the following skills, i.e. information architecture / user experience / research / web design / interface design / branding
- Intermediate level knowledge (minimum) of industry standard wireframing and design tools such as Visio, Omnigraffle, Axure, Sketch, Adobe Creative Suite (Illustrator, Photoshop, InDesign), etc. expected
- Experience using Microsoft PowerPoint, Excel and Word is a must
- Must have a design portfolio showcasing website, mobile, and/or other UX/UI design skills
Desired Requirements:
- A strong understanding of grid systems and layouts
Please include your portfolio when applying for this job.
Behaviours
- A quick, creative thinker with attention to detail within a fast paced environment
- Strong analytical and creative problem solving skills
- Excellent verbal and written communication
- Collaborative, positive team player
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid