Job Description
The Opportunity
An exciting opportunity has risen for a Receptionist to work within this fabulous hotel. You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check ins’ or enquiries.
As the front facing member of the team, you will ensure you are presentable at all times engaging in positive communication with the team and department. Acting as a professional at all times and delivering consistently exceptional service to all guests.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when they really need to most.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Health Screening.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
The Ideal Candidate
- You will be a passionate and engaging individual
- Authentic and engaging individual
- Highly motivated and pro-active; acting with professionalism and positivity in all interactions
- Strong organisation and planning skills and the ability to prioritise appropriately
- Excellent IT skills (MS Office, Financial systems) and numeracy
- Excellent oral and written communication skills
- Ability to work under pressure
- A positive and engaging demeanour
- Ability to work alone and unsupervised
Hotel
Holiday Inn London - Regent's Park hotel offers easy access to central London's major attractions, with Great Portland Street and Regent's Park Tube stations just a few minutes away. The hotel is near the A501 and 45 minutes' drive from Heathrow Airport.
You can head to the leafy grounds of Regent's Park or hit the shops on buzzy Oxford Street, both an easy walk from the hotel.
Family-friendly attractions like Madame Tussauds, the Sherlock Holmes Museum and London Zoo are all a stone's throw from the hotel.
You can discover ancient treasures and learn about cultures from around the world at the British Museum, less than a mile away, or see an exhibition at the British Library.
Theatre lovers can reach the West End in 15 minutes on foot, along with the bars and restaurants of vibrant Soho.
Job Types: Full-time, Permanent
Salary: £11.20 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Flexitime
- Life insurance
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Flexitime
- Overtime
Supplemental pay types:
Work Location: One location