Job Introduction
The Registration Service is part of Staffordshire County Council’s Customer Service function. The job of a Registration Officer can be very rewarding, guiding and supporting people through significant life events. It demands high standards of accuracy, an eye for detail and the willingness to work within a legal framework, and above all the ability to be sensitive and flexible to the needs of the public.
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Main Responsibilities
The purpose of this role is to provide a comprehensive customer-orientated service for:
- The registration of births, deaths, still birth and notice of marriage within the statutory framework.
- To carry out the duties of Deputy Superintendent Registrar and Deputy Registrar when attending marriage and civil partnership ceremonies
- To carry out duties in relation to citizenship and discretionary ceremonies
- Issue of certificates
- Maintain and undertake auditable records of all day to day financial transactions within the office.
- Travel between the Registration Offices and Sub-Offices, and to other locations in connection with registration purposes
The Ideal Candidate
We are looking for positive individuals who have experience of working in a front facing customer focused environment. You will be required to conduct marriages, civil partnership, citizenship and discretionary ceremonies, as well as Registering Births, Deaths and completing associated administrative tasks.
You should be enthusiastic, professional, flexible, and committed to providing excellent customer service and achieving high quality standards.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.