Job Description
This is a fantastic opportunity to join Award Winning Ionian Weddings, the UK’s leading Mediterranean wedding specialists. If you have genuine passion for weddings and our Mediterranean locations we’d love to hear from you. We offer hybrid working (3 days in our Guildford office) as well as flexible hours.
Summary of role:
Your key objectives will be to assist our couples in finding their dream wedding venue and destination. You will convert enquiries into bookings, demonstrate the best product knowledge in the industry and deliver exceptional service to your clients.
Responsibilities:
· Convert new enquiries into bookings across ourportfolio of destinations
· Drive exceptional customer service
· Recommend and book the right wedding to each of our wedding couples based on their needs including any extra services that may enhance their wedding day
· Demonstrate excellent knowledge of all aspects of marrying in our destinations including documentation, seasonality, types of venues, logistics and expert advice
· Exceed challenging but realistic monthly sales targets
· Take responsibility for the clients' complete satisfaction with Ionian Weddings, going the extra mile to ensure their expectations are exceeded
· Liaise with our suppliers in the Mediterranean to ensure client requirements are met
Requirements: Preferred job-related skills, personal skills & knowledge -
· Essential: Minimum five years travel consultant experience, preferably with destination weddings
· Essential: exceptional and proven customer service and sales skills
· Essential: positive “can-do” attitude and passion for weddings
· The desire and initiative to achieve and surpass targets.
· Good knowledge of Greece, Cyprus, Italy, Malta, Croatia and Portugal
· Meticulous attention to detail.
· Ability to work under pressure
· MS office proficient and IT savvy.
· Excellent written and verbal communication skills.
· Resourceful and practical; can think on your feet and solve problems quickly and effectively.
Job Types: Full-time, Part-time
Salary: £23,000.00-£25,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Guildford: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 3 years (required)
Work Location: Hybrid remote in Guildford