Job Description
Locations: Manchester, Birmingham or London
FTC - 18 Months
Why this job matters
You will be responsible for leading post exit negotiation activities for a BT Sales channel, ensuring focus on cost control and optimised operations.
Ensure accurate reporting and administrative closeout of legal liabilities in the everyday operation of the Partner channels and in the course of on-boarding and/or terminations/closure of our Partner relationships
Limits BT from exposure to risk and liability.
Ensures Employees of our Partners have (where appropriate) their obligations met post exit of a contract.
What you’ll be doing
Owning the Full & Final settlement process with ensuring focus on cost control and optimising of the channels operations
Single point of contact with Partners post exit of a contract.
Confirming Full and Final Settlement has been reached with former employees.
Lead on analysis and interpretation of post exit data quality issues, system account ownership, data quality cleanse work whilst highlighting any identified issues that may require system development or consideration against BT’s legal obligations.
Must have an eye on cost control in all aspects of their work.
Supports the completion of business unit-specific risk / control assessments, annual assessment reviews, root cause analysis of operational exceptions and risk mitigation strategies.
Supports projects and initiatives that contribute to the development of a future facing and resilient assurance function capable of predicting current or future risk trends in the business environment.
Supports in the implementation of ways to improve working processes within Business Assurance.
The skills you’ll need
Regulatory Compliance
Root Cause Analysis
Issue Resolution
Business Assurance
Stakeholder Management
Risk Management
Business Insights
Data Analysis
Corporate Governance
Risk Mitigation
Business Process Improvement
Our leadership standards
Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
Job Types: Full-time, Fixed term contract
Contract length: 18 months
Benefits:
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Experience:
- Data analytics: 1 year (required)
Work Location: In person
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