Find The Best Job Vacancies in Various industry sectors 74092+ Job Vacancy


Apply jobs β€’ Apply directly to companies β€’ Clear salary ranges

Browse 74092 List Available Job Vacancies Today. We Have Worked with 2000+ Trusted Companies around the world


ACT Credit Management Ltd

Call Centre Agent

Id Job: 316e304

🏒 On-site
πŸ’Ό ACT Credit Management Ltd
πŸ“ Glasgow, Scotland
πŸ•’ 1 day ago
πŸ’° 22400 GBP ANNUAL

Job Description

Job description

ACT Credit Management Ltd are based in Glasgow City Centre, and are recruiting 2 Customer Engagement Agents to join our growing team.

Basic wage £20,000 to start, with £200 per month bonus

37.5 hour per week - shifts are between the following hours:

· Monday to Friday : 8:00am – 8pm

· Saturday : 10:00am – 4pm

e.g. 8am - 4:30pm or 11:30am - 8pm

Scope of Role

Working within a busy fast paced environment, you will be responsible for handling inbound and outbound calls and dealing written communications, which must be approached in a polite and efficient way to achieve the best possible outcomes for all parties.

You are responsible for recovering and rehabilitating overdue debts which are owed to our clients, in a compliant and ethical manner.

Required Knowledge and Experience

Good level of general education to GCSE’s or GNVQ/NVQ qualification or equivalent.

Experience of working within a Collections or Credit Control role or call centre experience is desirable.

Knowledge of collections industry, including FCA, CSA, and TCF guidelines would be advantageous.

Core Competencies

· You must be IT literate with experience of using Word, Excel

· Highly developed communication skills and ability to deal with customers professionally, calmly, and tactfully

· To be able to recognise and deal with customers sensitive circumstances and ensure appropriate action is taken

· Ability to prioritise, be organised and efficient

· Flexible approach with the capability to adapt to change, new practices and cope under pressure

· Able to integrate within a team and able to work on your own initiative

Due to the nature of our business, we will require a clear criminal and financial background checks and provide and full and satisfactory references.

Benefits:

ACT promotes an inclusive and equal opportunity policy and is committed to treating all candidates fairly and aims to attract the best candidate for the job based on merit and suitability for the job.

Job Type: Permanent

Starting Salary: Up to £22,400.00 per year

Work remotely

Job Types: Full-time, Permanent

Salary: Up to £22,400.00 per year

Benefits:

Supplemental pay types:

Experience:

Work Location: In person

Apply Go Back

Apply for this job

Recommended Reads

Share This Job

πŸ’Ό LinkedIn
πŸ“± WhatsApp
✈️ Telegram
πŸ‘½ Reddit
πŸ“Έ Instagram

Related Jobs

Student Assistants for both our Venues - Portland Coffee Co & Mooch
Student Assistants for both our Venues - Portland Coffee Co & Mooch
University of Nottingham
Nottingham, England
2 days ago
Apply
Social Worker - Adoption
Social Worker - Adoption
Oldham Council
Oldham, England
1 day ago
Apply
Assistant Restaurant Manager
Assistant Restaurant Manager
Prezzo Bicester
Bicester, England
Today
Apply
Cleaning Operative (part time)
Cleaning Operative (part time)
Britannia Integrated Services Ltd
London, England
1 day ago
Apply
Community Partnerships Officer
Community Partnerships Officer
The Parks Foundation
Bournemouth, England
Today
Apply