Job Description
Are you looking for a new exciting role? Do you like working with animals? Looking for Part-Time work? This position would appeal to a student or someone available for a few hours per day.
We are a growing practice and our staffing needs have increased, we have an exciting opportunity at our state of the art, independent vet practice. We are looking for an enthusiastic receptionist to join our amazing team on a part time basis.
As the first point of contact with our clients, we are hoping to find a friendly and approachable team member, who loves animals just as much as we do!
The position is 20 hours a week inclusive, ( a 3.5 hour day shift) presently this is on an alternating pattern with a week on early shift and then a week on the later shift, then repeated : Monday to Fridays and every other Saturday morning 9am – 12.30pm. Specific time patterns are negotiable (Shift pattern can be discussed). There is also the option to pick up more hours to cover sickness and holidays.
About you:
- Previous reception experience is encouraged, ideally veterinary - but not necessary
- General use of a computer - some Word and Excel experience a bonus
- Professional telephone manner essential
- Good communication skills
- Positive, helpful and pro-active attitude
- Ability to work independently using initiative (all training and advice will be supplied)
- Punctual and presentable
About the role:
- Booking in consultations
- Triaging phone calls and emails promptly
- Dealing with customer enquiries and requests including giving general advice regarding medications, and general enquiries (all training and advice will be provided)
- Communicating with clients, and other staff members
- Running front of house, stock control, sales
- Taking payments,
- Updating client records
- General administrative duties
The benefits:
- £11-11.5 /hour based on experience
- Annual Paid Holiday (inc. bank holiday) * better than most*
- Work Pension scheme
- Staff discounts on products, own pet treatment and medication
- Smart-Casual dress code, no uniform
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If you think that this may be you, please email us your CV ** and please send an accompanying cover letter ** stating why you feel you would be an asset to the practice- and why you would like to work here with us.
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NB. Please don't worry about the veterinary terms and protocols, this will be picked up whilst performing the role and plenty of support is available at all times.
** We are situated on the border of London/Hertfordshire in Radlett at Battlers Green Farm Village, which has an array of independent shops as well as a tasty reasonably priced on-site restaurant/café and yummy bagel shop ***
Job Type: Part-time
Part-time hours: 20 per week
Salary: £11.00-£11.50 per hour
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Radlett, WD7 8PH: reliably commute or plan to relocate before starting work (required)
Experience:
- Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
Application deadline: 12/04/2023
Expected start date: 17/04/2023