Job Description
Spencer and James are working together with a leading housing association managing in excess of 10,000 properties.
We are seeking a Handyperson to join this dynamic team. You'll provide general and small repairs for planned and reactive maintenance across our homes.
In your role you'll:
- Carry out maintenance including (but not limited to) fixing loose carpeting, hanging and re-fixing items to walls, patching paintwork and minor drain blockages, toilet seat re-fixing and replacements, re-fixing door handles and loose hinges/items, replacing slats in blinds, shower fixings and rails.
- Be safety-conscious doing your job, including while moving furniture and boxes or climbing stairs or ladders.
- Keep and maintain records of time spent on a job, any material used and any other information required for audit purposes.
- Report any defect or breakdown to the relevant team and record the instance in the site logbook, proactively reviewing outstanding work and updating as necessary.
- Carry out reactive calls and daily inspections of the site as required, and ensure any actions are followed up and recorded.
- Complete all planned preventative maintenance and update systems as required.
- Ensure building services and alarms are functioning correctly and actions are followed up and recorded on systems as necessary.
- Ensure that all relevant documentation is processed and systems are completed in a timely manner, including making sure site records are updated as and when servicing takes places.
- Being responsible for the presentation of the building and have full ownership of all site issues.
- Work collaboratively with other teams always keeping the customer updated along the way.
- Always provide excellent customer service, taking the time to listen, understand and then identify the best way forward.
Were looking for someone with the experience of:
- Previous experience in a similar all-round general and multi-trade role within occupied properties.
- Ability to undertake associated trade tasks such as plumbing, carpentry, patch plastering, wall and floor tilling, knowledge of UPVC repairs and installations.
- Trade Qualifications at National Vocational Qualification 2 or equivalent.
- Previous experience in a similar all round general maintenance role within occupied properties.
- Carry out light plumbing repairs and general lamp replacement.
- Construction kills certification Scheme card.
- Working at Height or Prefabricated Access supplier and manufacturers association (PASMA) or International Powered Access Federation (IPAF) certification
- Good levels of IT Skills.
It'd blow us away if you had:
Key Behaviours we expect in the role include:
- Role modeling our values: We know our stuff / We make it happen / We care.
- Demonstrating inclusive behaviours, respecting and embracing difference and listening to other peoples unique perspective.
- Communicating clearly across different channels, adapting your style and methods to meet the needs of a diverse range of customers and colleagues.
- Resolving issues by being open to new ideas and being flexible and willing to try different things.
- Taking pride in your work and showing good attention to detail.
- Taking ownership of any issues that arise to get them sorted quickly.
- Holding your hands up if you make a mistake and quickly re-focusing to put things right
- Remaining curious to find better ways of working to improve the customer experience.
- Building trust by doing what you say you will.
If you would like to join a leading Housing Association, who were voted one of the best of employers of 2023, please contact Ivor Emmanuel @ Spencer & James - Your Recruitment Partner of Choice!
Job Types: Full-time, Permanent
Salary: £25,500.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Flexitime
- Free parking
- Housing allowance
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
Work Location: In person
Reference ID: S&J1006