Key Duties and Responsibilities:
Monitors staff on the tills-
Assists management to achieve store goals and targets
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Trains new team members in company standards, customer service and job duties.
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Maintains a positive team environment to ensure success
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Motivates, guides and mentors team members to exceed goals and creates a positive environment shifts.
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Responds to customer issues in a professional manner
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Ensuring stock levels are well maintained
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Unpacking and sorting new stock delivery
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Promoting special offers
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Arranging window displays.
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Fulfil's additional duties as per requirements of the role
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Keeping the store clean
Competencies:
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Customer service skills
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Proficiency in using a point of sale system (POS)
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Strong knowledge of MS Office suite
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Excellent verbal and written communication skills
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Positive and helpful attitude
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Reliable
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Patience and the ability to remain calm in stressful situations
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Integrity and strong work ethic
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Ability to work in a team environment
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Proactive
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Ability to use own initiative
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Team player
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Willingness to learn
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Critical Thinker
Knowledge, Skills & Qualification:
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Excellent communication skills
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Able to prioritise and time management skills
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Flexible and adaptable to the needs of the organisation
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Able to handle multiple priorities at one time
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Handle customer complaints in a professional manner
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Computer literate
Benefits:
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Uniform
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Employee discount