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Key Duties and Responsibilities:

• 
  Monitors staff on the tills
• Assists management to achieve store goals and targets
• Trains new team members in company standards, customer service and job duties.
• Maintains a positive team environment to ensure success
• Motivates, guides and mentors team members to exceed goals and creates a positive environment shifts.
• Responds to customer issues in a professional manner
• Ensuring stock levels are well maintained
• Unpacking and sorting new stock delivery
• Promoting special offers
• Arranging window displays.
• Fulfil's additional duties as per requirements of the role
• Keeping the store clean

Competencies:

• Customer service skills
• Proficiency in using a point of sale system (POS)
• Strong knowledge of MS Office suite
• Excellent verbal and written communication skills
• Positive and helpful attitude
• Reliable
• Patience and the ability to remain calm in stressful situations
• Integrity and strong work ethic
• Ability to work in a team environment
• Proactive
• Ability to use own initiative
• Team player
• Willingness to learn
• Critical Thinker

Knowledge, Skills & Qualification:

• Excellent communication skills
• Able to prioritise and time management skills
• Flexible and adaptable to the needs of the organisation
• Able to handle multiple priorities at one time
• Handle customer complaints in a professional manner
• Computer literate

Benefits:

• Uniform
• Employee discount