Job Description
Job description
Come and join us at Defence Equipment and Support (DE&S) as a Senior Operations Manager in the Capital Ships Strategic Class Authority (SCA).
Our team are tasked with delivering the Queen Elizabeth Class (QEC) Programme of Support along with the Operations and Through Life Management for HMS Queen Elizabeth (QNLZ) and HMS Prince of Wales (PWLS) aircraft carriers. This includes the management of the team at the Waterfront in Portsmouth along with the delivery of QNLZ and PWLS Fleet Time Engineering Maintenance, repair, and new capability, within the agreed performance, time, and cost parameters. The ships are the largest and most powerful ships ever built for the Royal Navy and cost more than £6 billion to build, each weigh 65 thousand tonnes and have top speeds of 25 knots.
As a Senior Operations Manager you will work closely with industry and other internal teams and be accountable for managing delivery, planning, and providing the required support. You will have considerable opportunity and responsibility, whilst demonstrating that you are a proactive leader with a desire to deliver. You will possess a continuous improvement mindset and you will interpret and utilise management information and data to provide valuable business insights. You will encourage a culture of learning from experience, imaginative thinking and expanding mindsets, all in the pursuit of improved quality.
The role is based in our offices at HMNB Portsmouth, and in-office attendance is required 3-4 days per week. Occasional travel will be required to our Head Office at Abbey Wood, near Bristol. Travel and subsistence costs will be covered.
In return, we offer great benefits including – a market leading employer pension contribution, performance-based bonuses, a flexible working environment, together with training and development opportunities to enable you to build a career in DE&S. We also have a wide range of staff networks, where you can meet new people, share perspectives, and celebrate differences, too. You can be sure that when you join us, you’ll be joining a real community.
About the role
In this role, your key responsibilities will include:
- Line managing a team of 2 members of staff, leading by example to deliver business outputs and meeting staff needs.
- Supporting the translation of project aims into clear manageable delivery plans and determining resource requirements to support their implementation.
- Leading the team, setting direction, and providing guidance on the delivery of complex support arrangements or for multiple in-service capabilities.
- Leading performance reviews, governance reviews, audit, and assurance activity, providing advice on reporting requirements, tracking performance against budgets and Key Performance Indicators (KPIs).
- Leading contract management activities including liaising with suppliers, monitoring, and controlling performance against contractual obligations and agreed KPIs, dependencies management and set direction for contract requirements and tenders.
- Leading finance resource management, ensuring actual spend is monitored and forecasting conducted accordingly to ensure the integrated support meets customer requirements within budget whilst managing and mitigating risk and leveraging opportunities.
- Regularly interpreting management information to provide valuable business insights and working alongside senior colleagues to help share strategy and policy within your role area.
- Leading the development of Projects to place and manage In Service contracts, and supplier performance to ensure agreed contractual obligations are met.
- Working collaboratively with a range of internal and external stakeholders.
Person specification
To be successful with your application, you'll need to show that you meet the following essential criteria:
- Significant experience in senior management in a delivery environment in an Operations Management role or associated discipline (Project Management, Supply Chain, Engineering, Business Management, Through Life Support).
- Evidence of continuous improvement and leading a team through change.
- Experience of managing the relationship with stakeholders, internal and external, at all levels.
- Proven ability of managing contracts and suppliers.
- Experience in managing budgets, including managing approvals, monitoring actual spend and updating forecasts.
It would also be great if you can demonstrate any of the following desirable criteria:
- A chartered status from one of the professional bodies associated with your specialist field e.g. CMILT, MCIPS, CMgr, CEng, MAPM etc.
- Working knowledge and understanding of operational maritime support delivery
In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:
- Stakeholder Management - Expert
- Service Delivery Management - Expert
- Leadership
- Seeing the bigger picture
Benefits
We're pleased to offer a generous benefits package to support everything from your work-life balance to your bank balance, including:
- 25 days’ holiday a year, plus 1 day a year up to 30 days, 8 bank holidays and a day off for the King’s birthday
- A market-leading employer pension contribution of around 27 percent, an annual performance-based bonus, and recognition awards
- Flexible and hybrid working wherever possible, to support your work-life balance (though some attendance to the stated site is required)
- Access to specialist training and funded professional qualifications, with plenty of opportunities and support for progression
- A huge range of discounts including retail, sports, leisure, restaurants, gifts, days out, holidays, cinema, motoring, insurance, health care, gym memberships, and more
- Up to six days of paid leave a year for volunteering
- Enhanced maternity, adoption, and shared parental leave schemes, offering 100% pay for 26 weeks (after a qualifying period)
- We champion a diverse and inclusive environment, where everyone can be themselves and give their best. We believe that by harnessing the power of different ideas, experiences, and perspectives, we can achieve our ambitions, together. If you have a disability or additional need that requires accommodation, please let us know.
Job Types: Full-time, Permanent
Salary: £52,500.00-£57,500.00 per year
Benefits:
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in Portsmouth
Reference ID: ORC997