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Assurance Assistant - Datix

Job Description

To be an assurance team member within the Datix Team with specific responsibilities to:

• Operate the Department’s incident reporting process and maintain confidential incident data on the Datix incident reporting software
• Provide support to the team and Datix users
• Meet deadlines as required for the processing and upload of incidents
• Support the wider Patient Safety agenda in specific areas

• Reviewing, checking and coding incident reports as they are reported,
• Informing other NSFT staff and departments of all relevant incidents
• Sourcing any missing or additional information and adding to incidents
• Final processing after sign-off by appropriate managers
• Preparation of data for the National Reporting & Learning System upload

• Providing support to staff in the use of Datix either via the telephone or in person
• Subsequent updating of incidents on the Datix incident reporting software
• Supporting the follow-up management of incidents
• Meeting one-off requests for data/reports as they are requested
• Splitting incidents as needed to cover all Sub Categories required for the incident
• Using the patient records system to search for missing information and updates then add to incident
• Housekeeping and data quality tasks on the Datix incident reporting software, including the removal of any duplicates from the system
• Meeting internal and external deadlines for uploading data to Government bodies

• Assist other members of Datix Team
• Produce and send letters to staff following assaults and report incidents to Police

• Central Alerting System
• Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDORs)
• NHS Safety thermometer

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more

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