Job Description
This is a unique opportunity for you to work at one of the most visited and important prehistoric sites in the world. At Stonehenge we welcome over 1.5 million visitors a year from all over the world.
The retail and cash office teams are highly successful teams with clear focus on commercial achievement and exceptional customer service. It is a busy and challenging environment.
We are looking for friendly, polite, self motivated people with a commercial mind to join our team to deliver an excellent customer service to our 1.5 million visitors each year.
You will have excellent customer service skills whilst working in a very busy and pressurised environment. Your friendliness and knowledge will be key. You will be commercially driven to deliver targets required by the charity. You will be an excellent communicator with an open and friendly attitude.
Our rosters consist of early and late shifts (covering 6am to 8.30pm in the summer) with regular weekend working. Working bank holidays is also required.
We offer great personal training with the possibility to develop your talents within the organisation.
We would be delighted to hear from you, if you would like to talk to us about this role before you apply, please contact Jon Bichener on [email protected].
Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.
We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining English Heritage, you will be part of a charity that is already on an exciting journey to tell everyone's story.
You can find out more about us and what we do here, https://www.english-heritage.org.uk/about-us/ here. Meet some of our People and hear about why they enjoy working with us here https://www.english-heritage.org.uk/about-us/jobs/working-at-historic-places/.
You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our sites a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.
Benefits include:
- The opportunity to progress your career within the heritage sector;
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you another adult and up to 6 children (under 18 in the family group)
- 25% discount in our shops and cafes;
- Enhanced Maternity/Paternity/Shared Parental leave
- 25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave
- Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction
- Flexible hours
Interviews will be held at Stonehenge as suitable applications are received with final decisions made soon after the closing date.