Team: Resources - IT
Job Family: CBG12, Advising
Salary: £40,705 - £45,657 per annum pro rata
Hours: 37 hours per week
Location: Working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC office location on a monthly basis, and as needed to carry out your role
Contract: Hybrid - Fixed Term 6 Months
Closing Date: Monday 13th February 2023
Interview Date: w/c 27th February 2023 - this will take place via Microsoft Teams. This software is free for users. If there is an issue with accessing this technology, we are happy to discuss alternative arrangements prior to the interview.
About Us:
Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest growing areas in the country.
As a council we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it’s all about our 289,000 residents. We’re totally focussed on helping to improve their lives and making Central Bedfordshire a great place to live and work.
We have set values and principles to represent the way we work and how we operate as an organisation. You can view a list of these in detail on our website.
This is a great time to join us on our journey.
About the role:
Central Bedfordshire Council has a leading Information Technology service, with a forward-thinking approach that supports a modern and efficient local authority. We know that the right technology and processes can transform services, improve outcomes for our residents, and boost the performance and productivity of our staff.
Central Bedfordshire Council is engaged on an increasingly transformational approach to service provision; IT is critical to the success of this as we drive a digital first agenda to ensure staff are engaged in activity that adds the greatest value.
We currently have a vacancy for a Systems & Business Analyst with experience in Microsoft Teams telephony to join our project team and get maximum efficiency from our new telephony solution.
This exciting role will be pivotal in driving the Council's vision. As part of the role, you will be expected to:
- Engage with the business and lead/facilitate business and technical workshops to determine the most appropriate changes to processes and systems to create new, value for money, effective and efficient
telephony solutions.
- Work in a team to lead on the creation of requirement specifications and their translation into detailed technical specifications.
- Participate in our telephony project, providing clarification and support.
As a great communicator and relationship builder, you will be able to interpret telephony requirements and transform them into simple to explain processes or IT solutions understood by both business and IT.
If you feel you have the skills and drive to work as part of a team across the business in a dynamic environment, with the added benefits of flexible hybrid working and access to Microsoft’s learning platform, we would love to hear from you.
What we can offer you:
As well as joining a friendly, dedicated, and hardworking team you will have access to numerous benefits, including:
A hybrid working arrangement giving you the option to work from home and access any CBC office location. We recognise and value the importance of supporting our employees to balance their home and work life and to be able to work in the most efficient way.
A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions
A comprehensive IT package to support you to work safely and effectively
The ability to work abroad for up to a month a year
Generous family friendly policies and practices
A welcoming and inclusive environment that empowers differences
Friendly and supportive staff networks
Annual leave allowance 24 days + statutory holidays rising to 31 days with length of service.
Local Government Pension Scheme (LGPS). This is a valuable part of our rewards package for employees and includes Life Assurance. You can find out more on the Bedfordshire Pension Fund website.
An exceptional Employee Assistance Programme which helps support employees with workplace changes as well as other work, family and personal issues
A huge variety of courses and role-specific training and learning to help you succeed and develop
Access to discounts on top UK retailers and local retailers
Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work’.
Sustainability matters to us. We aim to lead by example in tackling climate change. Read more about the action we’re taking on our website: Climate change – tackling it and our strategy
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies detailed within this Business Analyst Recruitment Pack
For an informal discussion about this position, please contact: Lorraine Wood, Head of IT Operations at [email protected] or call 0300 300 4041.
For queries related to the recruitment of this vacancy, please contact: The Recruitment Team at [email protected]
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Central Bedfordshire Council is an equal opportunities employer. We are committed to improving the diversity of our workforce to better reflect the communities we serve. Therefore we welcome applications from everyone. In addition we are a Disability Confident employer, we are working to become a Disability Confident leader in our community.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
If you require assistance to apply for our roles, help with writing your CV, interview techniques or careers advice please contact our team of careers advisors at [email protected] Our service is confidential, impartial and free for all.