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Clinical Safety Support Officer

Job Description

Cambridgeshire and Peterborough are committed to delivering a shared care record for it’s staff and citizens, to improve the safety and quality of care. The CSSO will help deliver this programme safety as their number one priority, spending at least 0.5 FTE on this role. The remainder of their time will be spent on fulfilling the role of support officer for other ICS-wide digital programmes that would benefit from central coordination.

As Clinical safety support officer you will work collaboratively with ICS colleagues and our wider partners to:

• Ensure that all clinical safety officers are included in the documentation and process design for the shared care record and associated programmes.
• Create and manage the relevant documents for the ShCR and associated programmes, including clinical safety risk management plan, clinical safety case, hazard logs.
• Ensure that the hazard log is kept current and reflects the overall risk raised by the project, and that this is reflected as a recommendation to the project board for the programme.
• Ensure that a reliable process is in place to capture and learn from any hazards that arise after go-live
• Adopt a quality improvement cycle by hosting regular meetings discussing events and ensuring that mitigations are shared across providers and lessons learned.
• Undertake, where needed an audit of existing clinical safety processes across the ICS and seek to standardize and improve them
• Work towards a unified approach to clinical safety documentation and operational flow
• Collaborate with other members of the ICS where relevant to provide input to activities such as audits, adverse event management investigations and IT clinical governance.

• Ensure that clinical safety is represented at an ICS-wide level, but firstly, delivering the Shared Care Record (ShCR) safety case, and secondly, demonstrating the power of collaboration in ongoing incident or significant event management. Ensure that this becomes embedded in the ICS operational model, and that all providers benefit from a coordinated, safe and secure process. Work closely with the ShCR team and operational lead to ensure day to day planning and operation of the ShCR and associated programmes.
• Provide advice, based on your experience and background in health IT, software or project and process management, on the clinical safety of health IT systems so that patient data is appropriate, accurate and not compromised in any way. Where the postholder lacks experience or expertise; seek support and guidance from the Clinical safety officer of the ShCR, wider programme team or/and the Clinical Safety Officer network.
• Perform continual and specific clinical risk assessments of health IT systems and related incident management.

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