About us
European Tyre Enterprise Limited is an international tyre and automotive service, maintenance and repair business group with annual sales revenues of more than £1 billion across five countries in Europe.
We operate multiple retail brands including Kwik Fit with over 800 centres in the UK and Netherlands as well as Stapletons Tyre Services which sells over 6 million tyres to trade customers in the UK.
Our primary purpose is to keep drivers safe on the road and we achieve this by being the number one choice for our customers, a leading automotive aftermarket employer and an acknowledged innovator in our industry. We can only accomplish this with great people at the heart of what we do.
In choosing to build your career with us you’ll be joining a dynamic and diverse team striving to be the best.
The role
As Middleware Integration Analyst you will work within the Technology Department, reporting to the Middleware Manager. The purpose of this role is to act as a subject expert and the point of contact for defining and managing the delivery of Middleware Integration solutions across the ETEL Group. The role will work directly with ETEL teams, our technology partners and customers to achieve the agreed business outcomes.
Key to the role is the ability to work across a range of technology and business stakeholders to translate their high-level requirements into a detailed integration design, with approved estimates and a plan. The role will be responsible for tracking and reporting progress as we design, build, test and deploy the solutions.
Another important aspect of the role is to maintain up-to-date documentation and capacity utilisation of Middleware platforms, escalating risks and issues to the relevant teams where remedial or capacity reviews are required.
The role requires a high level of emotional intelligence to influence, maintain trust and manage a wide range of stakeholders. Through these relationships, you will seek opportunities to accelerate delivery while identifying and tracking risks before they escalate to issues and impact the success of the Middleware team.
You will support and provide advice to team members regarding Integration design and best practices in the Middleware tools.
You will be expected to engage professionally at all times and will uphold the highest professional standards of the department and the broader business.
This permanent role is based upon 40hrs/week between Monday and Friday on a Hybrid basis. This would likely include time spent onsite at our central offices in Letchworth or Broxburn, with infrequent travel to other UK office locations as required.
Key accountabilities
Resource Demand Management
- Act as a single point of contact for the onboarding of new Middleware Integration requests, including API, EDI and Database connections.
- Establish and maintain a relationship with Architecture and Project teams to manage requests for Middleware resources and capabilities.
- Support Project and task prioritisation and assignment with the Middleware Manager.
Documentation, Design control and Quality
- Maintain and monitor design and development standards.
- Coach internal developers and partners in best practices for design & development.
- Centralise up-to-date documentation of Integration procedures and processes.
- Perform functional and technical analysis and document requirements.
- Document non-functional requirements, such as performance and security.
- Define and maintain Middleware design patterns and standards.
- Create integration flow designs and data mapping specifications with re-use in mind.
- Own and maintain the ETEL Middleware interface catalogue, including data flows and interactions between the systems in the ETEL system landscape and with external providers.
- Produce designs alongside the Enterprise and Solution Architects.
Delivery
- Demonstrate a pragmatic and result-oriented and have a passion for developing efficient Integration solutions, maximising re-use.
- Capture and perform lessons learned, applying these to support continuous improvement.
- Ensure that good practice is embedded during the delivery of Integration projects.
- Ensure documentation is created and approved during the delivery of Integration projects, covering new processes, technical design, and operational support procedures.
Strategy
- Contribute to the long-term integration vision and transformation of internal & external applications to achieve ETEL’s Integration design and development standards.
Skills & experience
- 5+ years of Middleware Integration technology and solutions
- 5+ years experience in the delivery of technology change and projects
- 5+ years experience in technical analysis
- Proven history of delivering projects within the agreed time, cost, and quality expectations
- Strong Business and Commercial acumen
- Excellent planning, budgeting, and time management skills
- Exceptional verbal and written communication skills
- Excellent interpersonal skills
- Experience eliciting and documenting technical and business requirements
- Experience working with internal and external delivery teams
- Experience providing delivery and status reports to senior management
- Experience developing and maintaining strong customer and supplier relationships
- Practical experience delivering into a multi-location organisation
- Experience using various project management tools and applications
- Thorough understanding of design-led development processes
- Expert in creating technical documentation for development teams
- Expert communicator with both technology and business stakeholders
- MuleSoft Certified Platform Architect – Level 1, or similar
- Salesforce Certified Integration Architecture Designer, or similar
- Certified Integration and API Professional (CIAPP from OpenAPI), or similar
- Strong knowledge of REST API best practices and API contracts with RAML.
- Experience in technologies such as MuleSoft Anypoint, Microsoft Azure API, WebMethods, Tibco, Amazon API, OpenText EDI
Benefits
- Performance related bonus
- 33 days annual leave including bank holidays, increasing to 38 days with service
- Exclusive discounts at major retailers, restaurants, holidays and much more
- Generous staff discounts for you and your family
- Award-winning training and development, with fantastic career prospects
- Wide range of wellbeing support for you and your family
Job Reference: ETEL01324