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Test Manager

Job Description

Test Manager
About Roq
As Test Manager, you will have a good understanding of the testing approaches and challenges encountered on projects, be familiar with a wide range of functional and non-functional testing techniques and be aware of the latest thinking, methods and tools in the industry with regards to testing and be capable of applying these in the context of the project/assignment.
You will take overall responsibility for managing a test stage during a project; providing leadership for the test stage, including defining the Test Strategy and Test Planning, managing it to completion within agreed timescales and budgets, and to a level of quality that meets or exceeds the client’s expectations.
Capable of thinking innovatively about how best to test the solution and what may be required in order to facilitate testing, you will be able to change/adjust the approach to testing when necessary to ensure it is appropriate to the context and so that continuous improvement can be achieved.
You will possess an advanced level appreciation of the architecture and key components of IT solutions (including GUI, Operating systems, databases computer hardware & input devices, networks & security), to inform the testing strategy, approach and plans and guide the team based on this understanding.
As part of the Senior Delivery Team the Test Manager will be a champion both internally and externally of ROQ’s service offerings, our values and supporting business growth. They will be focused on their continuous self-development, supporting others self-development/upskilling and work in collaboration across teams.

• Definition of the High-Level Test Approach for Programmes/Projects, including advising on the test phases needed to support the Programme/Project
• Definition and maintenance of the Test Strategy documents
• Provide input to the Programme/Project management on the needs of the test project
• Provide estimates, with a good level of accuracy, of the time required to complete test activities
• Identify, document and manage all significant Programme/Project Risks and issues regarding testing
• Define and maintain Test Plan documents
• Manage Test progress, including assigning work, monitoring progress and providing feedback
• Collect and report metrics, progress and statistics against the test activity
• Work collaboratively with all parties that interface with testing
• Defect Management, including triaging, analysis and reporting
• Take overall responsibility for the creation of test data including the manipulation of relational database data to feed automated test scripts when necessary
• Drive the development and maintenance of automation frameworks and scripts
• Look for opportunities to improve the approach/test process
• Be an advocate for Testing and Quality across the lifecycle including a focus on defect prevention
• Oversee Non-Functional testing including Performance as required by the project
• Provide management, direction and mentoring for the test team
• Work with Career Support Managers in supporting individuals career aspirations, objectives through coaching, feedback and mentoring
• Champion knowledge sharing and collaboration across the business and externally
• Internal and external Key Stakeholder management providing regular updates to clients, Account Managers and Leadership team
• Support sales pipeline by identifying new opportunities within existing clients and participating in pre-sales engagements
• Any other duties deemed necessary by the company

What we look for
PASSIONATE

• Experience in a senior testing position, including leading a team on multiple projects
• Experience of managing, influencing and negotiating with Key Stakeholders and third parties

EXCELLENCE

• Experience across a broad range of Testing phases, including UAT, OAT and Live Proving
• Extensive experience of defining and implementing waterfall, agile and hybrid/custom testing approaches
• Strong understanding of the benefits of test engineering and appreciation of the different toolsets available to support automation and performance
• A strong appreciation of service-oriented architecture and interfaces and ability to manage the interaction with APIs/interfaces using automated testing tools, e.g. SOAP-UI, Postman and bespoke coded test automation frameworks

COMMITMENT

• Understanding the needs/mindset of a range of roles from key senior business stakeholders through to technical individuals
• Experience with implementing and configuring a variety of leading testing tools and understanding how best to exploit them
• Experience of overseeing Non-Functional testing including Performance testing, and leading engineers engaged in Non-Functional testing

STRAIGHT TALKING

• Strong communication skills
• Experience of engaging and building strong relationships with Key Stakeholders and third parties to ensure business value is a primary deliverable

DESIRABLE

• ISTQB Certified Tester Advance Level – Test Manager or Chartered Status
• Proven ability to augment and support project and programme managers through release management and planning, schedule adherence, stakeholder management and reporting
• Experience across multiple industries and sectors such as Healthcare, Financial Services and Government
• Previous experience of working within a consultancy or testing services provider
• Good working knowledge of ERP systems such as SAP Hybris, MS Dynamic 365, Oracle Cloud, SAP S 4/HANA, Sage Business Cloud X3

What we Offer

• An established company culture of passionate quality engineering professionals
• An open leadership structure where all contributions are listened to and discussed
• Enhanced benefits package including pension, Perkbox and flexible leave
• A dedicated Career Support Manager to help you achieve your professional aspirations
• Community involvement including charity and community support
• Above-market and competitive remuneration based on experience

Job Type: Full-time

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