The purpose of the role is to respond to and deliver communications and other company data in accordance with lawful demands by law enforcement and government agencies within specified timescales, using Sky systems in accordance with the provisions of the relevant legislation and company policies and procedures. This includes the disclosure of data under a variety of lawful obligations and the implementation of Data Protection policy.
What you'll do:
- Deliver information in an efficient, timely and accurate manner whilst aligning with the requirements of legislation as well as to agreed policies and procedures
- Provide expertise to law enforcement agencies on the products and services available from the Sky Government & LEA Service Unit in line with appropriate legislation.
- Looking out for new products and services within Sky and explain any implications to GLSU disclosure practices
- Keeping tabs on all changes in statutory legislation and other obligations relating to information supplied to third parties and external agencies
- To carry out general administrative duties as required ensuring smooth day to day running of the Unit.
- To ensure that Sky deliver a consistent and professional service at all times.
What you'll bring:
- Understanding of UK legal system, particularly in relation to knowledge concerning disclosure of data. Knowledge of Data Retention and Law Enforcement obligations for communications service providers, including IPA, DPA and the GDPR is an advantage.
- Experience in a role with similar responsibility for communicating and dealing with customers including senior personnel and law enforcement
- Be able to demonstrate ability to work and communicate effectively with people at all levels within an organisation.
- Be able to work under pressure whilst being able to meet tight deadlines
- Good knowledge of standard office IT packages and experience in learning specific IT software.
- Good listening, verbal and written communication skills
- Proactive and self-motivated with a desire for continuous improvement.
COO-Ops
Our Operational Teams are passionate about building the foundations on which our amazing teams run. We provide the operational services that allow Sky to deliver the best service, products, and technology to both our colleagues and our customers. We are passionate about driving improvements to the engine room of our business, and as part of our fast-paced team, no two days are the same.
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences
How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your office base:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.
On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Inclusion:
We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.
At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.