Holiday Resort General Manager
Box Leisure “The Cutting Edge of Leisure Careers”
Location: Devon – Accommodation can be provided.
Salary: £50,000
Duration: Permanent
We are looking for an experienced General Manager to manage the teams and operations at a Large holiday park & Activities Centre. You will also be accountable for the running of all the park through the effective motivation and management of all areas, ensuring excellent customer service. The successful candidate will have a solid background of managing a holiday park and balancing multiple revenue streams. We are seeking an experienced operator to manage the team successfully, someone who is an enthusiastic and engaging leader and can maximize sales, profitability, and customer service to position the company as a brand of choice.
As General Manager, your responsibilities will include:
- Recruiting, retaining, motivating, training and consistently developing the department heads along with their direct reports to ensure we get the best from our people and deliver/exceed our guest expectations.
- Managing, organising, controlling, and supervising efficiently all elements of the park in line with current company policies and procedures ensuring delivery of the financial target of the park.
- Taking full responsibility of all revenue streams including Holiday Home lettings, Holiday Hire, on park spend and all park overheads whilst being directly accountable for the operation of all areas of the park in accordance with company standards of product, presentation, and service.
- Managing, organising, controlling, and supervising the process of any specified capital expenditure as directed by the Regional Director ensuring financial, conceptual, and phasing objectives are achieved in line with company policy.
- Managing agreed budgets of controllable expenses and wage costs, alongside determining, and implementing strategies to increase year on year sales and to achieve agreed gross profit margins throughout all units/departments.
- Regularly exploring competitor activity, market trends and new initiatives.
- A key focus area is agreeing, with department managers, their business plans and performance targets.
- Running teams based around activities on park and lifestyle.
The ideal candidate's key skills and abilities will include:
- Strong business and financial acumen, with a passion for customer focus.
- An honest, professional and a respectful approach.
- An ability to influence & negotiate.
- Experience of planning & organising projects.
- You will have extensive senior management experience, have high levels standards in customer experience and can demonstrate the ability to manage multiple revenue streams
- Holiday Park experience is essential.
- You must also be eligible to pass an enhanced DBS check.
This is a first class opportunity and think you have the necessary skills and experience required, then please contact Mandy at Box Leisure today.