Job Description
Job Introduction
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Receptionist for our Volkswagen Dealership in Worcester.
The hours of work are Mondays & Tuesdays, between 8am to 5.30pm, with a 1 hour lunch break. Some additional hours / overtime will be available when requested.
At the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
Role and Responsibilities
Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
Receive inbound telephone calls and directing onto the appropriate department
Supporting the departments with customer events and promotions
Some ad hoc/administrative duties
About you
You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
A confident and customer-orientated approach to their role
A strong desire to provide the best customer service possible for the first impression of our dealership
What we offer
25 days holiday plus bank holidays
Pension scheme
Health & wellbeing benefits
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.