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Role: People Services Assistant

Location: London, we offer a mixture of hybrid and office based working.

Employment Type: Permanent, Full Time

Here at Gousto we have a great opportunity for a People Services Assistant to join us on a permanent basis. As part of the People Services Team you will play a vital role in supporting the business and wider People / HR team by acting as the first point of contact for various People queries, promoting and delivering a great HR experience.

Reporting into the Senior People Services Advisor you will support a variety of colleagues across our business on various queries including payroll, benefits as well as joiners movers and leaves.

Core Responsibilities:

• Manage employee lifecycle for our employees and managers, including:
  • Onboarding of new starters (including contracts) and leavers;
  • Changes to terms and conditions of employment;
  • Payroll administration
  • Maternity, paternity and adoption leave entitlements etc
• Delivering an all round world class employee experience
• Filing and maintaining people-related documents in dedicated spaces, including but not limited to contracts etc.
• Develop strong and trusted relationships within the department and throughout the business to enable effective collaboration on all People initiatives
• Offering high standard transactional support services to internal customers within agreed SLAs
• Performing pre-payroll administration for employees
• Delivering benefits administration, including various enrolments and record maintenance;
• Providing training on people admin tasks as needed
• Supporting the delivery of People strategy through occasional project work, testing and research

Who you are:

• Previous experience in a similar role and demonstrable admin assistant experience desirable
• Good understanding of a People / HR Services Team or Department
• A brilliant communicator with the ability to understand and work with complex information;
• Naturally discreet, operate with integrity and trust
• Resourceful in your approach to problem solving
• Detail oriented and accurate, focussed on delivery and quality;
• Understands the importance of a collaborative environment, with excellent interpersonal skills
• You enjoy working in a fast-paced entrepreneurial culture, requiring the best from its people
• Gousto is a technology business, therefore a passion for tech and the ability to communicate and relate to a digital environment is essential.