Food & Beverage Supervisor
LEGOLAND Discovery Centre Manchester Barton Square, The Trafford Centre
Manchester, GREATER MANCHESTER, M17 8AS
United Kingdom
Want to work in the ultimate indoor LEGO® playground? Then we have a Bricktacular opportunity for you! We’re on the lookout for a Food & Beverage Supervisor to help enhance our visitor’s experience as they take a break from building and wind down in our proud to serve Costa LEGOLAND® Discovery Centre Café.
A day out at a LEGOLAND Discovery Centre is like jumping into the world's biggest box of LEGO® bricks and working in one is every bit as exciting.
What you need
- Previous managerial experience in a commercial function
- Excellent leadership, interpersonal and communication skills
- Experience in visual merchandising
- Experience in stock ordering and rotation
- Full of initiative, someone that can think on their feet, problem solve and be decisive
- Be someone that can take the lead when the pressure's on
Reporting into the Commercial Manager you will be responsible for the safe and effective operation of the food and beverage department via best practice, training, coaching and performance management of the retail team.
Daily responsibilities will include effective till operations and till set up, stock control and stock ordering, effective visual merchandising, cash handling procedures, food and drink preparation, food safety and hygiene, stock rotation, point of sale signage, unit cleanliness, queue management and guest flow, product promotions and pricing analysis and upsell activity - identifying new commercial opportunities that will meet and exceed sales and revenue targets.
You’ll work with the Commercial Manager in areas such as health and safety to ensure all F&B activities have associated Codes of Safe Working Practices (COSWPs) and that training procedures are in place. You’ll champion the duty management and crisis management procedures for the attraction and take your fair share of these duties on a roster basis.
This is a full time, permanent role. Working any 5 days from 7, including working a regular fair share of weekends and bank holidays as required.
What’s in it for you?
Alongside working with a team that works hard, supports each other, and has fun along the way, you’ll also receive:
- Salary of £24,000 per annum
- 25% discount in our retail shops and restaurants, plus 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Discounted rates at Merlin hotels all over the world
- Hotel stay discounts
- O2 discount
- Employee pricing up to 55% off cinema tickets
Sounds pretty great, right?
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.