Job Description
Is customer service everything to you?
Portico is the leading Front of House Service provider, with 5* customer service at the heart of all that we do.
We have the perfect opportunity to join one of our largest teams based with a world-renowned Banking Client in the City of London, as a Welcome Host.
The new Welcome Host will join the team on a full-time basis and will largely be involved with the meet and greet of customers, as well as meeting room management.
To join the team, you will be an efficient and organized team player with strong communication skills. A customer-focused approach is imperative for this role, so the successful candidate will have some experience in delivering a top end level of customer services within a high-pressure environment.
Working Hours: 40 hours per week, Monday – Friday with rotating shifts between 7am-6:30pm
Closest tube station: Liverpool Street
Salary: £30,266
Why PORTICO?
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.
Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.
Benefits: We provide you with a competitive holiday allowance, pension, life insurance, enhanced annual leave, Recommend a Friend Bonus Scheme and thank you voucher scheme.
We also have a 24-hour confidential helpline for employees, providing counselling & information services. You will also have access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.
If you are curious to find out more about the role, apply now for the chance to speak to the hiring manager!
Job Types: Full-time, Permanent
Salary: £30,266.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: One location
Reference ID: 10278