Job Description
Serving Staff - Pizza Pasta Mondo
Have you got a passion for food and fantastic customer service skills? If so, we want to hear from you...
The opportunity:
Our popular bistro, Pizza Pasta Mondo, is expanding and we are looking for two friendly and competent servers to ensure our customers have a memorable experience; one part time employee and one full time employee with availability throughout the whole week. Since the quality of our service is crucial to success, the ideal candidates will be able to provide superior guest service and ensure the dining experience meets high standards, from the food to the environment.
What can we offer you?
In return for your hard work, you will be offered a competitive wage and a great range of benefits including:
- Competitive wage up to £12 per hour (dependent on experience)
- Share of tips
- 28 days holiday (pro rota for part time)
- Meals while on shift
- Italian coffee while on shift
- Workplace pension
- Employee discounts
Could this be the ideal role for me?
We are looking for enthusiastic, attentive and dynamic individuals with a passion for food and drink, as well as customer service of course! You should be adept at working in fast-paced and unpredictable environments where you will need to think on your feet and work well with the entire team, from the chefs to other serving staff to ensure a memorable Italian dining experience.
Desirable skills and attributes:
- Excellent communication skills
- Ability to remain calm under pressure
- Strong work ethic
- You may already have a good working knowledge of food hygiene and safety but we’ll also organise training for you
- Attention to detail
- Adaptability to change and willingness to embrace new ideas and processes
- Time management
- Punctuality
- Professionalism and positive attitude
- Co-ordination abilities
- Teamwork skills
- Initiative
- Proactivity
Key accountabilities:
- Welcome customers when they arrive at the bistro and Introduce the menu including daily or seasonal menu specials
- Maintain high standards of hygiene at the premise
- Take customers' orders for food and drink
- Prepare hot and cold drinks and serve them to customers
- Collect food orders from the kitchen, verify that they are correct, and serve them to customers
- Ensure that customers are satisfied with their meals
- Remove used dishes, glasses, and flatware from tables
- Prepare cheques and process cash and credit card payments and returns change to customers if necessary
- Taking takeaway orders over the phone as well as packaging takeaway orders
- Set tables with dishes, glasses, and flatware and refill condiments
- Maintain familiarity with menu items, specials, and restaurant information
- Any other duties directed by your line manager
Who are Pizza Pasta Mondo?
Pizza Pasta Mondo is a traditional Italian bistro and takeaway shop first established in 2014. We take pride in serving traditional Italian cuisine from the bistro to the doorstep of our beloved customers, in both Dorset and Somerset. We set ourselves apart from offering not just the traditional Italian staples you expect, but a whole host of other delicious treats.
This is a fantastic opportunity and if you feel you have the skills, aptitude and attitude to be part of our team, then please click 'apply'.
Job Types: Full-time, Part-time, Permanent
Salary: Up to £12.00 per hour
Benefits:
Supplemental pay types:
Experience:
- Serving: 1 year (preferred)
Work Location: One location