KI Languages Torquay is looking to recruit an Academic Manager for its junior summer school, which runs from June 12th to August 11th 2023. Ideally candidates will be available to start on May 2023 , giving them three weeks to finalise academic preparations before the start of the program.
Kaplan International Languages
Every year, Kaplan International Languages (KIL) helps over 50,000 students from more than 150 countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs. Our recommendation rate currently stands at 96%.
As part of Kaplan Inc., KIL is proud to share in the Kaplan tradition of academic excellence, standing alongside other established education institutions like Kaplan Financial, Kaplan International Pathways, Kaplan Test Prep and Kaplan Professional. Kaplan Inc., which is owned by Graham Holdings, is one of the world’s largest providers of education and training. It has an 80-year history of expanding access to academic opportunity and global revenues of more than US$2 billion.
The Academic Manager works alongside the DoS to support the teaching team and assist with academic administration and the delivery of the KI Torquay junior summer academic program. They ensure all students have the best Kaplan Experience through top quality customer service and by making the welfare and safeguarding of students a priority.
Duties
To oversee the academic management of a junior summer school for students aged 12-17
To have direct operational academic management of a team of up to 8 teachers
To manage the testing, placement, and induction of new students each
To monitor and report on student attendance, issuing warnings and any other administrative processes that support the smooth running of the academic operations of the junior summer school
To ensure teachers keep accurate and up to date registers and records of work including materials used in class
To report any absences according to school procedures
To arrange for cover for absent teachers if required in order to ensure lessons are taught as advertised
To liaise with the School Manager and his team of Activity Leaders, and with the school Accommodation team, to help ensure that students are provided with learning support to help them achieve maximum benefit from the extracurricular elements of their program
To manage the weekly departure of students and ensure they receive their certificates of attendance
To provide exceptional customer service to both internal and external customers at all times
To be helpful and courteous to students and their representatives
To run weekly CPD training sessions for teachers
Compliance
To have a good working knowledge and understanding of procedural documents and KIL policies relevant to the role
To be familiar with all British Council inspection criteria relevant to the department
To undertake required compliance training, including Safeguarding training, and to adhere to our Data Protection policies
General
To be proactive about both your personal and professional development including attendance/completion of all compulsory training sessions and to actively participate in any training offered
To undertake other duties as deemed necessary by line manager
Qualifications (Essential)
Qualifications (Highly Desirable)
Experience (Essential)
Experience in administration work (preferably in an ELT environment)
Experience in developing learner autonomy
Experience in effective student counselling and tutorials
Experience in using IWBs in the classroom
Experience in working in a customer-facing environment
Considerable EFL teaching experience
Experience (Desirable)
Competencies
Ability to deal with and resolve a high volume of queries efficiently
Ability to develop learner autonomy with students
Ability to find and present solutions to problems
Ability to motivate others to achieve goals
Ability to relate to and build rapport with international students
Ability to teach effectively, achieve results and inspire students to learn
Ability to use initiative when required
Ability to work effectively on an individual basis and as a member of a team
Excellent communication skills
Excellent IT skills including MS Office
Excellent organisation skills and ability to multitask, manage conflicting priorities and meet deadlines
Exceptional customer service ethos
High level of patience and approachability
High level of self-motivation and a commitment to personal development
Knowledge of IWB programs and educational technology
Strong attention to detail and high level of data accuracy
Please note that accommodation can be provided if required.
Special Requirements
The post holder will be required to have a DBS check.
To apply for this role please submit your CV along with a Cover Letter detailing how you meet the requirements of the role.
Please note, the vacancy will be closed when we have received a suitable volume of applications. We would encourage you to apply at the earliest opportunity.
At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under our Guaranteed Interview Scheme (GIS) please let us know using this form
As part of our commitment to safeguarding, depending on the nature of the role, successful candidates may be subject to an enhanced Disclosure and Barring Service check.
Applicants must be able to provide proof of eligibility to work in the UK.