Location: (Blended / UK)
Travel: Monthly Client Visit to Belfast
Hours: Full time (37.5 hours per week – Mon to Fri) and 24x7 support as part of an On-Call Rota
Salary: Competitive + Vodafone Benefits + On-Call Rota Allowance
Vodafone UK’s blended working approach means you’ll come to your contracted hub location office as and when needed to get things done for your role and for tasks that require it, otherwise you will be able to work from home. Our ‘Office in a Box’ home-working kit will be available for all who need it during your onboarding journey.
Our network operations teams ensure our customers remain connected to their Vodafone services 24/7, constantly monitoring and enhancing network performance. Be part of Vodafone UK Technology Operations, the team that uses the latest technology and analytics to constantly improve customer experience.
Role purpose
This role sits within Vodafone Network Operations, Technical Operations providing technical delivery and maintenance to Vodafone clients for IP Telephony, MPLS & SCADA network upgrades.
You will be a member of a team providing market leading engineering services in support of our dedicated customer contract, this will require providing 24x7 support as part of an on-call rota.
What will you be doing?
As an IP Technical Architect, you will lead design and maintenance of a dedicated customers IP and IP Telephony solutions, providing expert knowledge and engineering services that support the Managed Service Agreement. A core part to this role will be validation and delivery of planned customer network changes both inside and outside of core working hours. You will be responsible for analysing Network Management Information, taking action to resolve any highlighted issues, as well as developing and designing security devices and software to ensure the safety of customer’s internal assets and information