Job Description
Doggy Daycare Chauffeur and Play Group Leader– AKA- Rascal Wrangler!
We are seeking a reliable and responsible Pet Care Professional to join our team and provide top-notch care for our clients' pups.
COMPENSATION, SCHEDULE & LOCATION
- Pay: $20-23 per hour based on experience and skillset.
- Ideal schedule: Monday-Friday from 8am-5:30pm – shifts go 6.5 - 8 hours on average- with some variability.
- No crazy early mornings, nights, weekends or holidays!
- Your workday starts/ends in San Carlos. You’ll start your shift by picking up pups, followed by a drive out to Rascal Ranch in Half Moon Bay for outdoor play. You’ll then drop off your pups at their homes and return the car to the Peninsula.
We are a different breed - and better. Traditional doggy daycares are loud, concrete-floor warehouses that group random dogs together. Our private “Rascal Ranch” is a 5 acre doggy utopia with agility courses and playgrounds where pups can run, roam or just relax. We provide a positive socialization environment and help Rascals be better k-9 citizens out in the community.
Don’t just take our word for our commitment to quality care- check out our all 5-star ratings on Yelp, Google and Facebook!
The successful candidate will be responsible for:
- Transporting dogs: This includes starting each shift picking up dogs from their home in our company van and then driving them to and from our Rascal Ranch after off leash play. Your job is to ensure that the pups are comfortable, safe and loved during transport. Punctuality, focus and reliability are a MUST. Wranglers are also responsible for keeping the company van tidy and dog safe. This includes proper storage of personal items. Use or storage of tobacco products are prohibited from any company van.
- Client Service & Brand Ambassador: You will often greet clients in their homes. You will likely interact with neighbors. You will be acting as a representative of Vicki’s Little Rascals and the quality that we hold dear. This role requires customer service skills– including a warm welcoming smile and professional demeanor. You will be responsible for maintaining excellent communication, including providing updates and answering any questions they may have. You will be responsible for ensuring that their homes are left secure, including locking doors and windows as necessary. This role requires attention to detail and respect for privacy.
- Overseeing Play at Rascal Ranch: This active role includes monitoring for unsafe behavior, teaching basic doggy manners, engaging the pups through exercise and exploration… and of course, giving them lots of loving attention. You must ensure that your pack gets plenty of activity, stimulation and interaction.
- Playtime Photographer:You will snap away while the pups go wild during Ranch Play! All Rascal Wranglers upload their daily photos after their shift. We share playtime photos with pet parents daily.
- Team Player: While every Wrangler has their own driving route, all Wranglers work together during playtime to ensure every pup has their best day, everyday. We also communicate with each other throughout the day via Slack. We share fun photos and even grab dinner sometimes. We are a small team and we support each other by showing up on time and ready to work. Attendance and punctuality are crucial to the harmony of our close knit team. Flakes need not apply!
Requirements:
8+ months commitment: We are looking for a long-term commitment from the successful candidate, with a minimum of 8 months of employment– ideally more. We pride ourselves on investing in our team’s training and knowledge.
Reliability: The Pet Care Professional must be reliable and punctual, with a strong work ethic.
Clean Driving Record: California Drivers License and DMV issued driving record will be required as part of the interview process.
Background Check and Professional References: If you are invited to an interview, professional references will be required. Any employment offer will be subject to background check.
Physical fitness:The Pet Care Professional must be physically fit and able to handle multiple pets at once. Lifting, pulling and pushing will be required.
Outdoor Reliance: We work rain or shine. SPF, layers and tennis shoes are the Ranch uniform.
Excellent communication skills:The Pet Care Professional must possess excellent communication skills and be able to effectively communicate with clients.
Responsibility: The Pet Care Professional must be responsible and able to handle tasks with a high level of independence.
Location: Must live within 25 miles of Belmont, Ca. 94002.
If you are a reliable and responsible individual with a passion for pets and a commitment to providing top-notch care and customer experience, we encourage you to apply for this exciting opportunity. Please send us your resume and a brief statement about why you think you'd be a great fit for this role. We can't wait to meet you and introduce you to our furry clients!
Sample Job Duties
Here are some example job duties for a Rascal Wrangler:
- Conduct daily pick ups for clients- Follow established driving routes and routines while providing safe and enjoyable transport for the dogs in your care.
- Review client messages or special care requests and send clearly written responses
- Start pick up check in timers at each stop and end timer at drop offs. Send messages, pictures and updates to clients as needed through our customer portal via mobile app.
- Communicate with management and coworkers throughout the day via Slack.
- Observe the behavior and physical condition of the dogs and report any concerns to the management
- Review and carryout all drop off instructions from clients
- Upload daily photos of dog fun to our client albums
- Collaborate with management when asked for input or updates on dog behavior, driving routes or play group observations
- Maintain accurate and up-to-date records of pick up routines/drop routines, including notes on the dogs' behavior and any incidents that occurred during the walk
- Perform basic grooming tasks as needed, such as brushing and wiping down muddy pups after playtime at the Rascal Ranch
- Follow all safety protocols and procedures to ensure the well-being of the dogs and the safety of the community
- Maintain a clean and organized work environment at the Rascal Ranch and in company vans
- Perform additional tasks as requested by clients, such as extra potty breaks, bringing in packages and ensuring pups are left with water
PERKS, CULTURE.
- Perks: Wear your tennis shoes to work, enjoy daily doses of Vitamin D and hit your daily steps goal. Plus all Rascal Wranglers receive extensive on-the-job dog training, including Dog Handling and Pack Management, Dog First Aid and CPR.
- Culture: Safety, teamwork, positivity, respect and support are threaded through everything we do. And we have a lot of fun while doing it! From holiday photo shoots and dog birthday parties to team outings and funny furry story swapping, we LOVE what we do.
Job Type: Part-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- What kinds of activities do you enjoy most?
- How long do you normally stay at a job?
- Why did you leave your last few job positions?
- This position is part time, 30-35 hours per week, approximately $2200-2500 a month (after taxes). Does this match your requirements?
- How would your past managers rate your attendance and punctuality?
Education:
- High school or equivalent (Preferred)
Experience:
- Driving: 4 years (Preferred)
- "Real-world" work (in any field): 3 years (Preferred)
Language:
License/Certification:
- California Drivers License (Required)
Shift availability:
Work Location: One location