Job Description
Job description
Red Sky Personnel are recruiting for Baggage/ Ramp Agents at Heathrow Airport. This is an excellent opportunity for candidates looking for a permanent role at the Airport.
Responsibilities
- To undertake all activities airside within the Baggage Services dept by the physical loading and off loading of carts/bins to and from the aircraft.
- To ensure the company meets and exceeds the required standards of customer satisfaction, health & safety, agreed quality standards and performance targets. Responsible for the smooth running of the daily operation within the Baggage Services dept, in the most cost effective manner ensuring that all airline customers, HAL and other relevant procedures are met and without compromising health & safety and security regulations.
- Support any Baggage Service activity proactively
- Ensure that the best possible customer service is applied to all airlines customers and ensure highly professional communication to airline staff and crews, being responsive to their needs.
- Maintains top level uniform standards and sets example him/herself.
- Ensure that problems, health & safety concerns and improvement opportunities get proactively reported to the Baggage Services Supervisor, BDO or to Management.
Shift Patterns
Average 42.5 hrs per week, a mixture of early and later shifts.
Due to the nature of the position, we do expect you to be flexible with your availability to work.
Early shifts can start from 4:00am. Late shifts can finish up to 11pm
Pay rate
£29,000 (approx. including shift pay and guaranteed bonus)
Potential to earn an additional £500 per year in bonuses
Any overtime hours worked will be paid at x1.5 of the basic rate
Benefits
29 days holiday
Full training provided
Parking Included
A full 5-year Airside Pass
Discounted travel Airside & Landside discounts (including shops & restaurants)
- Although full training is provided, previous manual handling experience in desirable
- Have a zero tolerance approach to security
- Good attention to detail and a meticulous approach to your work
- Must be hardworking & reliable with an excellent work ethic
- Have no unspent criminal convictions - If you are successful at interview, you will be required to apply for a Criminal Record Check
Requirements
Due to the location of work being at the airport you must qualify. Therefore, you will need to be able to provide the following information:
- 5-year checkable history (employment, self-employment, education or benefit claim)
- 3-year UK address history
- Eligibility to work in UK (UK Passport, EU Passport, Non-EU Passport & Visa, Biometric Residence Permit, UK Birth Certificate & (British citizens only)
- Provide proof of NI
- Provide proof of address dated within the last 3mths (utility bill, bank statement,HMRC Letter)
Job Types: Full-time, Permanent
Salary: £24,500.00-£29,000.00 per year
Benefits:
- Discounted or free food
- Free parking
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Heathrow: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence( Manual) (required)
Work Location: One location
Job Types: Full-time, Permanent
Salary: £26,877.80-£31,683.86 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- On-site parking
- Store discount
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
Supplemental pay types:
Ability to commute/relocate:
- Heathrow: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- UK manual driving licence & over 18 Years old (required)
Work Location: One location