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Class 2 Driver

Job Description

Reports to: Transport Manager
Depot: LWC Andover

Overview
To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent Customer service standards to every customer.

Main Duties

• The responsibility of preparing the vehicle by conducting Daily operator pre-use checks and basic maintenance
• Ensure that defects occurring during the day are reported and check sheets are passed to the distribution manager.
• Responsibility for checking daily run sheets against picked orders for your deliveries and ensuring vehicle is loaded and secured safely.
• Responsible for completing delivery notes, return sheets and collecting payments.
• Execute any special requests from customers by picking up and delivering items as directed on the delivery note.
• Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
• To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note.
• Deliver consistently high levels of customer service by communicating any delivery delays, stock shortages or problems with their delivery.
• Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner.
• Ensure that correct health and safety procedures are adhered to.
• To communicate effectively with all departments.
• The ability to help in the warehouse when required.
• To look presentable in the correct LWC Drinks uniform at all times.
• Physical and manual handling involved.

• Good safety practices and driving habits
• Possess the correct driving license required for the vehicle
• Good communication skills
• Excellent Customer Service Skills

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