Job Description
The Wattrus Group is an established family business, based in Solihull. We are an expanding soft furnishings and flooring company, specialising in the manufacturing and installation of window treatments and flooring in private client’s homes, new builds, and the hotel and leisure sector.
We require an enthusiastic and dynamic person to join our Logistics Team. You will be responsible for supporting our Logistics Manager in coordinating our installation schedule, goods dispatched and client collections. As Logistics Administrator you will facilitate internal communication between our coordination team, sales and warehouse to promote an efficient supply chain. You will also be the key contact with clients regarding install and dispatch schedules. As well as logistics administration you will also support the installation and coordination teams.
Key Responsibilities
- Data entry: input all new works onto the company system.
- Communicate with Project Coordinators and Clients regarding install details, surveys, and completion dates.
- Collate and send weekly client schedules.
- Communicate with Site Managers daily regarding future surveys and installs
- Collate install paperwork.
- Communicate with fitters daily re planned work
- Raise job paperwork for surveys and installs
- Collate end of day feedback from fitters and warehouse re completion of works
- Coordinate job sign offs and inform clients of completion.
- Manage sub-contractors paperwork; purchase orders, sign offs and invoicing
- Ensuring excellent customer service to clients
Essential Qualities
- Confident phone manner
- Attention to detail
- Self-Motivated, methodical, and organised
- Ability to work under pressure and meet tight deadlines
- Accomplished communication skills (written & spoken)
- Strong level of computer skills, particularly word and excel
- A proactive attitude to job-based problem solving
- Excellent time management
- Must be able to build up a rapport and relationship with a broad spectrum of stakeholders
- An ability to prioritise
- A want to learn new skills and knowledge attitude
Desirable qualities
- Customer service experience
- Administration experience
Remuneration Package
- Fixed term contract to cover maternity leave
- Monday to Friday, 25 to 28 hours per week
- Office Hours 8.30am to 4.30pm Monday to Friday
- Salary range between £20,000 to £21,500 (dependant on experience and exact hours worked)
- Thirty two days holiday (Full time equivalent) to include bank and public holidays
- Three days paid sickness per annum
Job Types: Part-time, Temporary contract
Contract length: 12 months
Part-time hours: 25 per week
Salary: £20,000.00-£21,500.00 per year
Benefits:
- Casual dress
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Solihull: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Strong level of word and excel skills
Education:
- GCSE or equivalent (required)
Experience:
- Logistics: 1 year (preferred)
Work Location: One location